Evergreen Lodge, a newly renovated 41-room hotel in Trout Lake, Michigan, is seeking a friendly and dependable Front Desk Receptionist to join our team as we prepare to welcome guests.
Responsibilities include greeting guests, checking guests in and out, answering and directing phone calls, making and modifying reservations, processing payments, responding to guest inquiries, providing information about hotel services and local attractions, maintaining guest records, handling basic administrative tasks, and assisting with guest requests to ensure a positive guest experience.
The Front Desk Receptionist will help maintain a professional, welcoming atmosphere while providing excellent customer service and supporting daily hotel operations.
Benefits/Others:
The following terms and conditions apply:
(1) Employer Information
Employer: Ha Thuc Hospitality Group LLC d/b/a Evergreen Lodge
Worksite Address: 22321 S Hwy 123, Trout Lake, MI 49793
Contact Person: Quyen Phan, Manager
Telephone: (248) 989-6886
Email: [email protected]
(2) Job Opportunity
This is a temporary, full-time Hotel, Motel, and Resort Desk Clerks position.
Total Openings: 2
Employment Period: October 15, 2026 through July 14, 2027.
(3) Job Description
Responsibilities include greeting guests, checking guests in and out, answering and directing phone calls, making and modifying reservations, processing payments, responding to guest inquiries, providing information about hotel services and local attractions, maintaining guest records, handling basic administrative tasks, and assisting with guest requests to ensure a positive guest experience.
The Front Desk Receptionist will help maintain a professional, welcoming atmosphere while providing excellent customer service and supporting daily hotel operations.
Schedule: 35-40 hours per week. Shifts may include mornings, evenings, weekends, and holidays based on business needs.
Qualifications:
- Customer service experience preferred but not required.
- Basic computer skills and ability to learn hotel reservation software.
- Strong communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Professional appearance and positive attitude.
- High school diploma or equivalent preferred.
Work Schedule
35 to 40 hours per week.
Two shifts may be scheduled between:
- 7:00 a.m. – 2:30 p.m.
- 2:30 p.m. – 10:00 p.m.
Workdays may include weekdays, weekends, and holidays. Schedule varies based upon occupancy and operational needs.
(4) Geographic Area of Employment
Primary worksite:
Evergreen Lodge
22321 S Hwy 123, Trout Lake, Michigan 49793
No travel outside the normal worksite is required.
(5) Wage Offer
Regular Wage: $16.20 - $16.50 per hour, DOE (or the applicable prevailing wage in effect during the certified period, if higher).
The employer guarantees to pay at least the highest applicable prevailing wage or the applicable Federal, State, or local minimum wage, as required by law.
(6) Overtime
Overtime may be available based on the employer’s operational needs and will be paid in accordance with applicable federal and state law.
(7) On-the-Job Training
The employer will provide on-the-job training to workers who do not possess prior experience.
(8) Workweek
The employer will use a single workweek as its standard for computing wages due.
(9) Pay Frequency
Workers will be paid biweekly.
(10) Board, Lodging, or Other Facilities
The employer may assist workers in locating suitable housing.
Housing is not a condition of employment.
If employer-arranged housing is offered, participation is voluntary, and any charges will comply with applicable law and H-2B regulations.
(11) Payroll Deductions
The employer will make all deductions required by federal, state, and local law.
No deductions not required by law will be made unless disclosed in advance and permitted under applicable law.
(12) Transportation and Subsistence (50 Percent Rule)
Upon completion of 50 percent of the work contract period, the employer will reimburse workers for transportation and daily subsistence expenses from the place from which the worker came to work for the employer, whether in the United States or abroad, to the place of employment, consistent with 20 CFR 655.20(j)(1)(i).
Daily subsistence will be provided or reimbursed at at least $16.78 per day, up to $68.00 per day with receipts, or the applicable amount established by the U.S. Department of Labor at the time payment is made.
(13) Return Transportation
Upon completion of the certified employment period, or if the worker is dismissed early by the employer, the employer will provide or pay for return transportation and daily subsistence from the place of employment to the place from which the worker departed to work for the employer, consistent with 20 CFR 655.20(j)(1)(ii).
(14) Daily Transportation
Daily transportation is not required because work is performed at a single worksite.
(15) Visa and Related Fees
The employer will reimburse the H-2B worker during the first workweek for all visa, visa processing, border crossing, and other related fees, including those mandated by the government, incurred by the H-2B worker, excluding passport expenses and other expenses primarily for the worker’s benefit, consistent with applicable law.
(16) Tools, Supplies, and Equipment
The employer will provide, without charge or deposit, all tools, supplies, equipment, uniforms (if required), cleaning products, and materials necessary to perform the job duties.
(17) State Workforce Agency Contact Information
Applicants should inquire about this job opportunity or send applications, indications of availability, or resumes to:
Michigan Works Agency:
To locate the nearest Michigan Works! Agency, please visit https://www.michiganworks.org or call 800-285-WORKS (9675) | TTY: 711.
Upper Peninsula Michigan Works! – Chippewa/Mackinac County Service Center
1118 East Easterday Avenue, Sault Ste. Marie, MI 49783
Phone: (906) 635-1752 Website: www.upmichiganworks.org
Email: [email protected]
Applicants may also contact their nearest Michigan Works! Service Center listed by the State Workforce Agency.
(18) Michigan Earned Sick Time Act: Eligible employees will receive earned sick time in accordance with the Michigan Earned Sick Time Act (ESTA), as amended. Earned sick time will accrue, may be used, and will be paid in accordance with applicable Michigan law. Additional information regarding employee rights under the Michigan Earned Sick Time Act will be provided at the time of hire.
