Lead Receptionist / Accounts Payable Specialist

Pomeroy Living Northville
Location: 40033 W Eight Mile Road, Northville, MI 48167
Work Setting: Senior Living / Assisted Living / Front Desk / Administrative Office
Employment Type: Full-Time Opportunities May Be Available
Pay Range: Estimated $18.00–$24.00 per hour, based on experience, accounting knowledge, schedule, and qualifications
O*NET / SOC Code: 43-4171.00 — Receptionists and Information Clerks
Related O*NET / SOC Code: 43-3031.00 — Bookkeeping, Accounting, and Auditing Clerks

About Pomeroy Living

Pomeroy Living is a senior living community that provides care, comfort, and support to older adults in a warm and welcoming environment. The front desk and administrative team play an important role in creating a positive first impression for residents, families, visitors, vendors, and staff.

Position Summary

Pomeroy Living Northville is seeking a friendly, organized, and detail-oriented Lead Receptionist / Accounts Payable Specialist to join its team. This position serves as the face of the community by greeting residents, guests, staff, and vendors while also supporting accounts payable and administrative office functions.

This role is a strong fit for someone with excellent customer service skills, strong communication abilities, attention to detail, and an interest in accounting, accounts payable, office administration, and senior living operations.

Key Responsibilities

Receptionist Duties

• Greet and welcome residents, guests, staff, vendors, and visitors in a professional and friendly manner.

• Answer, screen, and direct phone calls professionally.

• Maintain a clean, organized, and welcoming reception area.

• Assist residents and visitors with questions, inquiries, and requests as needed.

• Provide general front desk support and communicate information to appropriate staff.

• Support visitor check-in procedures and follow community safety protocols.

• Communicate professionally with families, vendors, residents, and team members.

• Help maintain a positive and welcoming atmosphere for everyone entering the community.

Accounts Payable Duties

• Process invoices and prepare payment vouchers.

• Review invoice details for accuracy and proper documentation.

• Reconcile vendor statements.

• Maintain accurate accounts payable records and supporting documents.

• Assist with month-end closing procedures.

• Communicate with vendors and internal departments regarding invoice or payment questions.

• Support filing, scanning, recordkeeping, and office organization.

• Assist leadership or accounting staff with additional administrative and finance-related tasks as assigned.

Required Qualifications

• Excellent customer service and interpersonal skills required.

• Strong verbal and written communication skills required.

• Strong organizational skills required.

• Proficiency in Microsoft Office Suite, including Word and Excel, required.

• Detail-oriented with a strong focus on accuracy.

• Ability to work independently and as part of a team.

• Ability to maintain professionalism and confidentiality.

• Must be dependable, friendly, patient, and organized.

• Must be able to complete required onboarding, background checks, and training.

Preferred Qualifications

• Experience in receptionist, front desk, administrative assistant, office support, or customer service roles preferred.

• Experience with accounts payable, billing, bookkeeping, accounting support, or invoice processing preferred.

• Experience with accounting software preferred.

• Experience working in senior living, assisted living, healthcare, hospitality, or a service-based environment helpful.

• Strong computer, data entry, filing, and documentation skills.

• Ability to multitask in a busy front desk environment.

• Ability to communicate calmly and professionally with residents, families, vendors, and staff.

Schedule and Hours

Schedules may vary based on office coverage needs and community operations.

Possible schedule needs may include:

• Full-time schedule

• Weekday business hours

• Occasional weekend coverage, if needed

• Holiday coverage, if needed

• Flexible scheduling based on facility needs

• In-person front desk and office-based work

Final schedule, shift assignment, and hours should be confirmed directly with Pomeroy Living during the interview process.

Benefits

Pomeroy Living may offer the following benefits:

• Paid time off, with accrual beginning on day one of orientation

• Paid holidays

• Access to up to 50% of earned pay daily

• Flexible scheduling

• Company-paid life insurance for full-time staff

• Priority Health medical insurance

• Delta Dental insurance

• Vision insurance

• 401(k) retirement plan

• Career advancement opportunities

• Training and development support

Final benefit eligibility may depend on employment status and should be confirmed directly with the employer.

Physical and Work Environment Requirements

This position requires working in a senior living front desk and office environment. Candidates should be able to:

• Sit, stand, and walk as needed during the shift.

• Answer phones and use office equipment throughout the day.

• Use a computer, email, Microsoft Word, Microsoft Excel, and office systems.

• Organize paperwork, files, invoices, and vendor documents.

• Communicate with residents, families, visitors, vendors, and staff in a professional manner.

• Maintain confidentiality and accuracy when handling office and financial information.

• Work in a busy environment with frequent interruptions.

Who Should Apply

This position may be a good fit for candidates who:

• Enjoy greeting and helping people.

• Have front desk, receptionist, customer service, or office experience.

• Are interested in accounts payable, accounting support, billing, or administrative work.

• Are organized, detail-oriented, and accurate.

• Can use Microsoft Word and Excel.

• Can communicate professionally with residents, families, vendors, and staff.

• Want to work in a senior living or healthcare office environment.

• Are dependable, friendly, and able to multitask.

How to Apply

Interested candidates should apply directly through Pomeroy Living’s application process.

Pomeroy Living Northville
40033 W Eight Mile Road
Northville, MI 48167

Applicants should have an updated resume and be prepared to discuss receptionist experience, customer service background, accounts payable or billing experience, Microsoft Office skills, schedule availability, transportation, and ability to begin employment within 30 days.