Social Worker / Care Manager

The Senior Alliance — Area Agency on Aging 1-C

Organization: The Senior Alliance
Department: Community Care
Full Address: 5454 Venoy Road, Wayne, MI 48184
Service Area: Western and Southern Wayne County
Employment Type: Full-Time
Work Arrangement: Office-based and community fieldwork, including participant home visits
Estimated Pay Range: $28.00–$34.00 per hour
Estimated Annual Salary: Approximately $58,000–$70,000 per year
Hours: Approximately 37.5–40 hours per week
Typical Schedule: Monday through Friday, daytime business hours, with local travel for home assessments
O*NET/SOC Code: 21-1022.00 — Healthcare Social Workers
Related O*NET Code: 21-1021.00 — Child, Family, and School Social Workers

The employer states that compensation is based on education, experience, and budget constraints. Public salary estimates for social workers at The Senior Alliance are approximately $58,000–$70,000 annually, with an estimated midpoint around $62,000–$64,000. The final salary should be confirmed during the hiring process. (Indeed)

About The Senior Alliance

The Senior Alliance is the designated Area Agency on Aging 1-C and connects older adults, adults with disabilities, and caregivers with programs and services throughout 34 communities in Western Wayne County and Downriver. Its services are designed to help individuals remain independent, safe, and supported in their homes and communities. (The Senior Alliance)

Position Summary

The Senior Alliance is seeking a licensed Social Worker / Care Manager to conduct comprehensive assessments and reassessments for older adults participating in community care programs.

The Social Worker works as part of an interdisciplinary team with a registered nurse to develop, implement, and monitor individualized care plans. The position also coordinates community-based services, collaborates with families and caregivers, maintains program documentation, and monitors participant service budgets.

This position requires regular travel to participant homes throughout the agency’s service area.

Essential Responsibilities

Participant Assessments and Care Planning

• Conduct comprehensive in-home assessments and reassessments.

• Evaluate participants’ social, emotional, environmental, and functional needs.

• Identify limitations, risks, strengths, resources, and informal support systems.

• Work with the team nurse to develop individualized participant care plans.

• Determine the type, frequency, and duration of social services needed.

• Review participant goals and help establish person-centered care strategies.

• Update care plans when participant needs or circumstances change.

Service Coordination

• Coordinate services with approved providers and community organizations.

• Arrange services identified in the participant’s care plan.

• Connect participants with social services, home care providers, healthcare organizations, and community resources.

• Monitor whether approved services are delivered as authorized.

• Follow up with participants, families, caregivers, and providers.

• Address service interruptions, unmet needs, or care concerns.

• Help participants maintain community-based supports and independence.

Family and Caregiver Support

• Work with family members and informal caregivers to maximize available support.

• Educate families about community programs and available services.

• Help caregivers understand participant care plans and service arrangements.

• Maintain respectful and professional communication with participants and families.

• Support person-centered decision-making and participant choice.

Community Partnerships

• Maintain professional relationships with hospitals, healthcare providers, home care agencies, human service organizations, and referral partners.

• Communicate with service providers regarding participant needs and service delivery.

• Coordinate with agencies serving older adults and adults with disabilities.

• Participate in interdisciplinary meetings and case consultations when required.

Documentation and Compliance

• Document all assessments, reassessments, care-management contacts, service plans, and participant updates.

• Maintain accurate electronic and paper participant records.

• Enter participant information into required databases and case-management systems.

• Monitor participant service budgets and authorized services.

• Ensure compliance with applicable program standards, agency policies, and funding requirements.

• Assist with reports and participant applications submitted to state agencies and funding sources.

• Protect participant confidentiality and comply with privacy requirements.

• Complete required documentation within established deadlines.

Additional Duties

• Participate in team meetings, training, quality reviews, and agency projects.

• Support fundraising or philanthropic activities connected to the nonprofit organization.

• Perform other duties as assigned.

Required Education

• Bachelor of Social Work degree from an accredited four-year college or university.

• Current State of Michigan social work licensure and required certifications.

• Applicants must maintain all licenses and credentials required for the position.

Required Experience

• At least two years of experience in a nonprofit, community health, aging-services, or human-services organization.

• Experience working with older adults.

• Experience conducting assessments, developing care plans, or coordinating community services.

• Experience with data entry and data-management systems.

• Familiarity with third-party reimbursement systems.

Required Skills

• Excellent interpersonal and communication skills.

• Strong assessment and interviewing skills.

• Ability to work effectively as part of an interdisciplinary team.

• Strong organization and time-management skills.

• Attention to detail and accuracy.

• Ability to meet documentation and service deadlines.

• Professional written communication and recordkeeping skills.

• Computer proficiency and ability to work in multiple electronic systems.

• Ability to accept direction and manage competing priorities.

• Ethical judgment, honesty, integrity, and confidentiality.

• Strong customer-service and relationship-building skills.

Driver and Transportation Requirements

• Valid Michigan driver’s license required.

• Reliable personal transportation required.

• Ability to travel throughout Western and Southern Wayne County.

• Ability to drive to participant homes, healthcare facilities, and community partner locations.

• Proof of automobile insurance may be required.

Hours and Work Schedule

This is a full-time position expected to work approximately 37.5–40 hours per week.

The anticipated schedule may include:

• Monday through Friday

• Daytime business hours

• Participant home visits

• Office-based documentation and team meetings

• Local travel throughout the service area

• Occasional schedule adjustments based on participant needs, emergencies, or program requirements

Final hours, remote-work eligibility, and field schedules should be confirmed with The Senior Alliance during the interview process.

Physical Requirements

Candidates must be able to:

• Sit for extended periods while completing documentation.

• Use computers and office equipment throughout the workday.

• Stand, walk, reach, bend, and move between office and community settings.

• Walk on uneven outdoor surfaces and sidewalks.

• Lift and carry up to 20 pounds.

• Drive to and from participant home assessments.

• Carry files, laptop equipment, and assessment materials.

• Work in a variety of participant home environments.