Office Intake and Billing Coordinator
Employment Type: Full-Time or Part-Time Opportunities May Be Available
Work Location: Office-based role at 33900 W 8 Mile Rd, Suite 171, Farmington Hills, MI 48335
Pay Range: Estimated $17.00–$24.00 per hour, based on experience, billing knowledge, healthcare office experience, and qualifications
O*NET / SOC Code: 43-6013.00 — Medical Secretaries and Administrative Assistants
Related O*NET / SOC Code: 43-3021.02 — Billing, Cost, and Rate Clerks
Schedule Needs: Monday through Friday business hours may be expected. Some flexibility may be needed based on office workflow, patient intake needs, billing deadlines, and agency operations.
Position Summary
KARE Masters Home Health is seeking an organized and detail-oriented Office Intake and Billing Coordinator to support home health administrative operations. This role may assist with new patient intake, insurance or payment information, referral tracking, billing support, documentation, communication, and coordination between patients, families, providers, and care staff.
This position is a strong fit for candidates with customer service, healthcare office, billing, scheduling, data entry, or administrative experience.
Key Responsibilities
- Assist with new patient intake and referral processing.
- Collect and verify patient information, contact details, insurance information, and required documents.
- Support billing tasks, claim preparation, payment tracking, and documentation follow-up.
- Communicate with patients, families, providers, and internal staff.
- Assist with scheduling, care coordination, and office communication.
- Maintain accurate records and data entry in office systems.
- Help organize patient files, service documentation, and billing records.
- Follow confidentiality and HIPAA requirements.
- Support office staff with phones, emails, faxing, scanning, filing, and general administrative tasks.
- Communicate professionally and respectfully with all clients and team members.
- Complete other administrative duties as assigned.
Qualifications
- High school diploma or GED required.
- Healthcare office, billing, intake, administrative, customer service, or data entry experience preferred.
- Knowledge of medical billing, insurance verification, home health documentation, or patient intake is helpful.
- Strong computer, phone, email, and organizational skills required.
- Must be detail-oriented and able to manage multiple tasks.
- Must be able to maintain confidentiality and follow HIPAA guidelines.
- Must have strong communication and customer service skills.
- Must be dependable, professional, and able to work in an office environment.
- Must be able to complete required onboarding and background checks.
Benefits and Support
KARE Masters Home Health may offer:
- Office-based healthcare experience
- Training and support
- Full-time or part-time opportunities
- Professional growth within home health administration
- Experience with intake, billing, referrals, and care coordination
- Supportive team environment
Final benefits and eligibility should be confirmed directly with the employer.
