Job#: 3021632
Job Description:
This role will serve as a strategic liaison between OES, regional field services consultants and managers, internal cross-office teams (including the Office of Systems, Evaluation, and Technology - OSET) and vendor partners. The ideal candidate will have a strong background in business process analysis, requirements gathering, and the software development lifecycle (SDLC), with proven leadership experience in cross-functional environments.
Key Responsibilities:
- Process Analysis & Improvement
- Review and document current grant-related business processes and workflows.
- Identify opportunities for process optimization and recommend improvements.
- Analyze federal policy changes and advise OES on necessary application updates.
- Stakeholder Engagement & Communication
- Facilitate meetings with business stakeholders, technical teams, and external consultants.
- Act as the primary point of contact for field consultants regarding application issues.
- Communicate issue status, resolutions, and updates to relevant stakeholders.
- Operational & Technical Liaison
- Manage and prioritize operational support requests and enhancement tickets in Azure DevOps.
- Collaborate with OSET and vendor teams to ensure timely resolution of technical issues.
- Translate business needs into clear, actionable technical requirements.
- Leadership & Team Coordination
- Lead and mentor a team of business analysts.
- Delegate tasks effectively and ensure alignment with project goals.
- Facilitate and lead requirement-gathering sessions with both business and technical teams.
- Documentation & Knowledge Management
- Maintain comprehensive documentation on the project SharePoint site.
- Ensure all process changes and decisions are well-documented and accessible.
Required Skills & Qualifications:
- 2 + years of proven experience as a business process reengineer.
- 2 + years of experience working with grant management systems or government-funded programs.
- Strong understanding of the software development lifecycle (SDLC).
- Excellent communication, facilitation, and interpersonal skills.
- Leadership capabilities in cross-functional team environments.
- Proficiency with tools such as Microsoft SharePoint, Azure DevOps, and Microsoft Office.
Desired Start Date: Monday March 9th; start date is flexible
Work location is hybrid, 2 days in office are required (Tuesday & Wednesday preferred) and 3 days working from home. (Candidate can be full time in office, if desired.)
Contract Length: 12 months.
• Contract may be extended as desired.
Skill
Required / Desired
Required Years of experience
Exposure to Complex IT web Applications, within the past 5 years
Required
5 Years
Experience in gathering and documenting business feedback and incorporating changes into current processes
Required
5 Years
Experience working with multiple teams, internal and external, to support a project, its business processes and training needs.
Required
5 Years
Ability to lead meetings, conduct training & information sessions, communicate at a level appropriate to the audience, make oral and written reports and presentations
Required
5 Years
Experience working as a liaison between the development team and project manager or business client in a software development project
Required
3 Years
Experience as a business process reengineer
Required
2 Years
Experience with Federal, State or local grant management systems
Required
2 Years
Experience with Azure DevOps; including creating User Stories and queries
Required
1 Year
Experience with Microsoft SharePoint
Required
1 Year
Experience developing wireframes, mockups, & prototypes in Figma or comparable design software
Highly Desired
1 Year
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.
