Job Details

Mid Michigan College seeks individuals who: value collegiality and mutual respect; use data in decision making; are innovative; are service minded; are goal oriented; strive to continually improve themselves and their work processes; are willing to collaborate and seek to add value in every interaction.

The Director of Counseling and Wellness Services will develop an inclusive and equitable program to support student mental health and wellness that aligns with Mid’s commitment to whole-person development and student success. This position will provide counseling and wellness services and manage the operations to ensure access to mental health and wellness support for students.

1. Oversees all operations in the counseling, mental health, and student wellness areas.
2. Provides individual and group counseling services in-person and online; is accessible and available to respond to concerns; identifies and recommends additional supports as needed. This involves clinical assessments, treatment sessions, progress evaluations, and termination services.
3. Provides assistance in managing crisis situations and responding to campus trauma.
4. Develops, plans, implements, monitors and assesses student mental health and wellness initiatives across the campus and online.
5. Establishes and maintains the platform through which tele-mental health services are provided; administers an online appointment request and tracking system for both in-person and tele-health settings.
6. Provides clinical supervision, related documentation, and administrative oversight over counseling interns on an ongoing basis; works to build capacity of counseling availability and access for students.
7. Abides by regulations related to ethical behavior and record keeping.
8. Responds to reports of student mental health and wellness issues, working with students to find resources that will help them persist and be successful.
9. Participates on the behavior intervention team, evaluates and assesses students, provides necessary supports, and recommends appropriate actions to promote student success and safety for the student and campus community.
10. Collaborates and communicates with departments across the College to support students.
11. Explores options for increased funding for mental health and wellness services.
12. Represents the College in regional mental health and wellness efforts and attends external collaborative meetings as appropriate. Collaborates with external support organizations to aid students.
13. Maintains confidential files to track and monitor student wellness and mental health concerns.
14. Coordinates mental health awareness and substance abuse prevention efforts for the campus community; facilitates trainings to educate and empower students and staff.
15. Infuses the values of equity and inclusion in the development and delivery of service.
16. Participate in regular continuing education relative to the needs of the student population.
17. Collects and analyzes data; prepares periodic summaries and evaluative reports or documents, as required.
18. Serves on shared governance committees and other designated ad hoc, college standing committees, and professional organizations.
19. Acts as budget manager for the department, working with both internal and external funding sources to manage non-academic support services.
20. Provides supervision for the staff, interns, and student workers in the department. Participates in hiring, training, and formal evaluation of staff.
21. Supports and serves as a role model for our mission, vision, strategic and service initiatives. Adheres to the organization’s policies and procedures, and compliance guideline
22. Performs other duties as assigned.

Knowledge, Skills, Abilities:

• Ability to maintain professional integrity, confidentiality, respect, and other ethical standards.
• Comprehensive understanding, utilization, and compliance with clinical counseling principles, methods, procedures, and ethical standards of Licensed Professional Counselors in the State of Michigan and the American Counseling Association.
• Understanding of developmental, social, and psychological issues and challenges faced by diverse populations of students at the college level.
• Comprehensive knowledge of college student development, including the needs of diverse learners and traditionally underserved populations.
• Strong verbal and written communication skills. Excellent listening skills.
• Analytical, organizational, interpersonal and problem-solving skills.
• Self-motivated, creative, and able to effectively manage time and priorities without constant supervision.
• Ability to establish rapport and communicate effectively with students, faculty and staff in a positive, professional manner.
• Ability to use tact and discretion when appropriate and necessary. Effective conflict resolution skills.
• Ability to identify potential risks to individual student health and wellness as well as campus safety and to respond with appropriate urgency or emergency intervention when needed.
• Skilled in navigating difficult and emotionally sensitive conversations with others.
• Computer skills including mental health platforms, virtual meeting applications, word processing and data entry, creation and management of spreadsheets, ability to use other College software.
• Ability to collect, organize, and assess data to make informed decisions.

Education, Certification, Licensure:

• Master’s degree in counseling, clinical psychology, social work or related field required.
• Michigan Professional Counseling License (LPC) (preferred) or Michigan Professional Limited License (LLPC).
• Nationally Certified Counselor (NCC) preferred.
• Eligibility to supervise Masters-level interns preferred.

Experience:

• At least three years of experience working in the field of mental health counseling required. College or university experience preferred.
• Experience working with at-risk individuals preferred.
• Experience working with diverse populations preferred.
• Program development experience preferred.
• Previous experience with Behavior Intervention Strategies preferred.
• Knowledge of the Cleary Act, and Office of Civil Rights-Non Discrimination, Gender-based Harassment and Sexual Misconduct, and student code of conduct strongly preferred.

Working Environment:

• The job responsibilities of this position are performed in an office environment and/or virtually which requires a professional image and demeanor, punctuality, and reliability. The environment has minimal, if any, discomfort due to heat, cold or dust. There is minimal noise within the environment. 
• The nature of this position can be emotionally challenging and very stressful, requiring emotional resilience and the ability to work calmly and sensitively, regardless of the situation.
• Responsibilities include travel to other college locations and external meetings or conferences.
• Duties are performed in an independent atmosphere without close direct supervision.
• This position requires intermittent movement around an office and campus setting as well as stationary periods. May be required to move department specific materials across the campus environment.
• Must meet reasonable and sometimes shifting deadlines, quotas, or demands for accuracy, and may be involve in some unpleasant situations.
• Typical work schedule is 8:00am – 4:30pm, however, may require extended or flexible hours based on student needs and/or situations.

Note: This job description is intended to describe the general nature and level of work being performed by a person assigned to this job.  It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified.  Incumbents may be asked to perform additional duties as required by his/her supervisor.