Lutheran Social Services (LSS) is a private, non-profit, human service agency providing a variety of services throughout Wisconsin and Upper Michigan. Over the years, LSS has grown to become one of the largest human service agencies in the two state area serving more than 125,000 clients annually. We are looking for passionate, mission-driven individuals like you to help provide services including outpatient behavioral health management, international, domestic and special needs adoptions, older adult services, support services for children, youth and families, community corrections programs and support services for adults with disabilities and/or mental health concerns.
Motivated by the compassion of Christ, we help people improve the quality of their lives. Does this describe your personal mission statement? Are you motivated to serve by sharing your talents? If you would like to help us achieve our mission, please apply for the following opportunity.
Description
Case Manager - Superior Futures for Youth (Michigan)
Lutheran Social Services of Wisconsin & Upper Michigan (LSS)
Lutheran Social Services of Wisconsin and Upper Michigan (LSS) is seeking a full-time Case Manager to join our growing Superior Futures for Youth program. This program serves youth experiencing homelessness across Delta, Menominee, and Schoolcraft Counties, with this position primarily supporting Dickinson and Iron Counties.
This role provides housing stabilization and supportive case management services to youth ages 12-24, helping them achieve long-term stability and independence. The ideal candidate is passionate about youth services, highly organized, and comfortable working independently in community settings. Travel up to 75% throughout the service area is required. The ideal candidate would reside within one of the counties served.
This is a full-time (40 hours/week), benefits-eligible position.
Position Summary
Under the direction of program leadership, the Case Manager delivers professional-level social work and case management services to individuals and families. This role involves assessing client needs, coordinating services, and providing ongoing support to help youth achieve stable housing and improved well-being.
Key Responsibilities
Conduct comprehensive assessments through interviews, collateral contacts, and other evaluation methods
Develop individualized case plans in partnership with youth and ensure delivery of agreed-upon services
Provide ongoing case management and coordinate housing, social, and mental health services
Build and maintain collaborative relationships with community partners and service providers
Maintain accurate and timely case records, documentation, and required reports
Participate in court proceedings or hearings as required
Promote program services and accept referrals from community sources
Participate in staff development, trainings, team meetings, and professional learning opportunities
Support quality improvement efforts and contribute to a positive team environment
Represent LSS in the community, including outreach and engagement activities
Perform additional duties as assigned
Qualifications
Required:
Bachelor's degree in Social Work, Sociology, Psychology, or a closely related field (or equivalent combination of education and experience)
Minimum of two (2) years of professional experience in human services or related field
Knowledge of case management practices, social service systems, and community resources
Understanding of social, behavioral, and mental health challenges affecting youth
Strong organizational, communication, and documentation skills
Ability to work independently and manage time effectively
Valid driver's license, reliable transportation, and ability to meet LSS driver requirements
Preferred:
State certification such as Certified Social Worker (CSW), Certified Professional Counselor (CPC), or equivalent
Travel Requirements
Travel within service counties up to 75% of the time
Occasional overnight travel may be required
Benefits & Perks
LSS offers a comprehensive benefits package to support employees' well-being and professional growth:
Public Service Loan Forgiveness (PSLF) eligibility
Medical, dental, and vision insurance
Flexible spending accounts (health and dependent care)
Mileage reimbursement
Generous paid time off (PTO)
10 paid holidays annually
403(b) retirement plan with employee contributions
Commitment to annual compensation review and increases
Employee Assistance Program (EAP)
Employee recognition and service awards
Equal Opportunity Employer
Lutheran Social Services of WI & Upper MI is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other characteristic protected by law.
Qualifications
Education
Bachelor Degree of Hum. Serv. or Related Field (required)
Licenses & Certifications
Driver's License (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
We are an Equal Opportunity Employer.
EOE/M/W/VET/DISABILITY
