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Job area:
Customer Service
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com
Location: USA - Auburn Hills, University Drive
Division:Road
Job Posting Title: Senior Control Tower Specialist
Time Type: Full Time
Summary
The Senior Control Tower Specialist is responsible for overseeing and coordinating transportation and logistics operations to ensure efficient and timely delivery of goods to customers. This includes managing shipment schedules, tracking shipments, communicating with carriers and suppliers, and analyzing data to optimize transportation processes.
Duties and Responsibilities
Manage shipment schedules and coordinate transportation operations
Monitor shipments and provide updates to customers and internal stakeholders
Communicate with carriers and suppliers to ensure timely delivery of goods
Analyze transportation data to identify areas for improvement and cost savings
Collaborate with other departments, such as procurement and customer service, to ensure smooth transportation operations
Develop and implement transportation strategies to improve efficiency and customer satisfaction
Ensure compliance with regulations and industry standards
Provide guidance and training to junior team members
Educational background / Work experience
Bachelor's degree in logistics, supply chain management, or a related field
At least 5 years of experience in transportation and logistics operations, with a focus on control tower operations
Experience with international shipping and customs regulations is preferred
Skills & Competencies
Strong analytical and problem-solving skills
Excellent communication and collaboration skills
Knowledge of transportation management systems and other logistics software
Ability to manage multiple priorities and deadlines
Attention to detail and accuracy
Familiarity with Lean or Six Sigma methodologies is a plus
Function / Market & Industry Knowledge / Business Acumen / Processes
Supervisory Responsibilities (if any)
May oversee and provide guidance to junior team members
Preferred Qualifications
Master's degree in logistics, supply chain management, or a related field
Professional certifications, such as APICS or Six Sigma, are preferred
Language skills
Fluent in English (oral and written)
Computer Literacy
Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word
Familiarity with transportation management systems, such as SAP or Oracle, is preferred
For this position, the expected base pay range is $50,000 - $59,000 annually. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.
Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through theDSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [email protected]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives... For full info follow application link.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [email protected]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
