JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Key Responsibilities:
PLANNING
Facilitate the resolution of service delivery issues by working with client sourcing, finance, contractors, and suppliers.
RELATIONSHIP MANAGEMENT
Manage the relationship with site colleagues, Client and JLL leadership (corporate and site), and service delivery partners.
Ability to be flexible and work with a diverse team(s)
FINANCIAL MANAGEMENT
Monitor expenditure, analyze variances and trends, and implement action plans and year-end forecasting results, working in collaboration with JLL CEOs to improve performance.
Effectively develop financial performance metrics and initiatives working in collaboration with JLL COEs and FM / Site Lead.
PERFORMANCE MONITORING AND REPORTING
Support efficient and effective practices across the global networks
Prepare and publish performance reports at agreed intervals
Indicate divergence from agreed targets and monitor remediation, Highlighting successes and failures
Lead the development of the KPIs to deliver the right services at the correct costs and quality
Supporting JLL Center of Excellence and Central Team Functional Leads:
Participate as a team member, subject matter expert, or team leader as and when required to support Central Team
Meet timelines and targets set by COE
Assist divisions/regions with site-level socialization and buy-in as needed
Support FM with non-standard requests from the Client.
Support the coordination and management of custodial functions for the site(s)
Coordinate with local contractors and vendors to repair and maintain the JLL equipment.
Complete reports and perform other administrative duties as required.
EDUCATION AND EXPERIENCE
Bachelor's Degree in a relevant discipline or equivalent industry experience in a management role (5 years minimum).
Sound track record with a minimum of 5 years of Facility/Project Management experience
Experience in managing /working with multi-disciplinary teams
Able to demonstrate a professional career and subject matter expertise within IFM/Soft Services
KNOWLEDGE, SKILLS, AND ABILITIES
Academically/professionally qualified
Able to demonstrate you have successfully managed change and been instrumental in it
Ability to develop services and implement new policies and strategies
First-class interpersonal skills are required to develop effective relationships throughout the business.
Proven financial management and analytical skills to ensure the cost-effective delivery of business services across the Client.
Ability to work under pressure to deliver against deadlines or unexpected changes at client site(s)
Able to manage and be flexible in a fast-changing environment and communicate positive advantages of change
Able to translate customer needs into action and meet the needs of the customer
Able to ensure business continuity and develop appropriate business contingencies
Able to create and implement the strategy in own work area
Be visible beyond peers
Able to create/promote an environment in which JLL core values are valued throughout the organization, leading by example in these values.
A proven manager, able to develop, motivate and lead teams to delivery of business goals
Ensure alignment with other JLL Operational business units
Can advise and influence senior management and colleagues, to ensure high performance
Able to identify and document best practice procedures relating to own work area
Detailed understanding of Facilities Maintenance marketplace, particularly the delivery of hard and soft services
Ability to be able to anticipate, identify and resolve problems in a proactive, constructive, and creative fashion
Demonstrate sound commercial judgment.
Proven financial management experience
Have a track record of sustaining effective relationships with customers and external and internal service providers
Ability to communicate at all levels
Excellent knowledge and understanding of customer needs.
Sound commercial awareness
Proven experience of... For full info follow application link.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
