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Job CategorySales
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Department Description:The Industry Advisor team is a specialized, growing team within Salesforce. Our primary role is to accelerate Salesforce growth by establishing industry credibility, best practices, and thought leadership in the industries we serve. Our deep industry experience, elevated points of view, and non-sales "advisor" approach are the secret sauce for Salesforce's distribution teams. We are the closest thing Salesforce has to a customer internally, and we consistently bring an industry lens to everything we do, ensuring Salesforce is seen as a thought leader, strategic partner, and trusted subject matter expert in the industries we support.Role Description
We are seeking a dynamic leader to join our Advisory team as the Industry Advisor Director for Automotive. In this role, you will collaborate with customers and a number of cross-functional groups within Salesforce. Your responsibilities will include developing a strong point of view, supporting strategy for the automotive industry, staying abreast of industry trends, and identifying the best opportunities for Salesforce growth in the industry.
Additionally, you will engage with customers and collaborate with field leadership teams on strategic customer engagements, approaches, industry events, and localized initiatives. As an advisor to C-level executives at customer organizations, your role will involve ensuring that we effectively listen to the voice of the customer and build lasting partnerships.
The ideal candidate will have experience across multiple segments within the automotive ecosystem. Specifically, experience across OEMs, suppliers, manufacturing operations, dealerships, mobility services, electric vehicles (EVs), connected vehicles, and related domains is desired. Ideally, this experience intersects with technology across operations, customers, supply chains, assets, and AI-driven digital transformation initiatives. Furthermore, you should possess comprehensive knowledge of industry trends and how they impact customers. Familiarity with Salesforce's solutions and capabilities within the automotive industry is crucial. Excellent presentation skills are desired, as you will be the face of the industry and the face of Salesforce when engaging with key customer stakeholders.
You will work cross-functionally with a number of internal stakeholders, including sales, marketing, product, solution engineering, enterprise architecture, sales programs, enablement, and others.
Ability to travelCore Responsibilities
Industry Expertise
Leverage deep automotive industry experience to bring a non-sales perspective on key industry topics.
Focus on automotive sub-sectors and emerging trends to elevate customer conversations, increase field acumen, and create internal and external dialogue with influential leaders.
Operate across the full power of Customer 360 and Salesforce's complete portfolio of solutions.
Stakeholder Alignment
Partner with AMER OU leaders and business partners to align with priorities and strategies, crafting customized and prioritized points of view for customer engagements.
Customer and Executive Engagements
Engage customers in both 1:1 and 1 settings, including executive briefings, roundtables, customer meetings, and industry events.
Account Strategy
Serve as a trusted advisor and partner to sales teams by creating relevant, customized points of view and engagement strategies for key accounts.
Collaborate with internal stakeholders to translate customer needs into impactful Salesforce solutions.Your Impact - How You Will Execute
OU Strategy Owner - Account planning and target opportunity identification
Account Mapping and Planning - Convert strategy into actionable account plans
Account-Specific POV - Tailor and translate Salesforce solutions and messaging to customer priorities
Engage with Customers - Present vision and elevated industry perspectives
Drive Deals to Closure - Deliver solutions, roadmaps, and value-based outcomes
Relationship Building - Develop long-term relationships with prospective and current C-level executives to support their transformation strategiesSuccess Criteria
Help Salesforce exceed the AMER Automotive industry target for the fiscal year
Successfully grow industry awareness and maintain a positive multi-year growth trajectory
Ensure customer success and measurable business outcomesMinimum... For full info follow application link.
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
