Beacon Hill was founded to set a new standard in search, career placement and flexible staffing. Location: Remote EST Position Description: -Serve as the Managed Services SOW Governance Manager Technology Production Support -Conduct regular audits to ensure vendor adherence to operational standards, processes, and reporting requirements, address any gaps, and recommend mitigation strategies for potential contract-related risks. -Prepare materials for governance reviews with vendors and participate in regular governance meetings, ensure any issues are addressed effectively, and ensure stakeholder compliance with governance processes. -Manage change request process ensuring effective and timely completion of changes; monitor vendor allocation consumption and ensure accurate reporting; support preparation of amendments. -Serve as a liaison between Technology and vendor Managed Services resources. -Respond to internal inquiries and help resolve service related issues. -Maintain an organized and centralized repository of governance records ensuring accuracy and accessibility. -Identify opportunities to streamline contract management governance and operational workflows. -Collaborate with vendors to enhance scope estimation processes. -Thrive in a fast-paced, structured environment at the intersection of IT, operations, and vendor management -Manage Network and Email Groups; ensure compliance with security and governance standards and support optimal vendor resource alignment. Required Skills: -5+ years of production support experience or related support role in technology. -Familiarity with Managed Services operating models within an Information Technology Production Support healthcare organization. -3+ years of experience in contract administration or related role, including understanding terms of the Statement of Work and articulating contract terms in a manner that is easily understood. -Experience drafting and reviewing contract documents to ensure all necessary clauses and details are included and unambiguous. -3+ years of data analysis and reporting. -2+ years experience validating compliance with contract terms and operational processes. -2+ years experience with process auditing, documentation, and coordination. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com . Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future™
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