Nutrition Specialist

Location: Livonia, MI
Requisition ID: 1043
Employment Type: Full-Time or Part-Time
Department: Nutrition / Supplements
Level: Entry-Level to Mid-Level
O*NET Code: 41-2031.00 – Retail Salespersons (best match for retail nutrition specialist roles)
Pay Range: $14.00 – $19.00 per hour, depending on experience and product knowledge

Position Overview

The Nutrition Specialist provides outstanding customer service while helping customers navigate their nutritional needs, supplements, vitamins, and natural products. This role also supports daily department operations including stocking, rotation, cleanliness, and customer education.

Key Responsibilities

Customer Service & Sales

• Deliver exceptional and consistent customer service

• Assist customers with nutrition questions and product recommendations

• Respond to customer needs promptly and courteously

• Answer phones, pages, and in-store inquiries in a professional manner

• Proactively suggest products based on customer preferences and needs

Department Operations

• Stock shelves and ensure accurate product rotation

• Maintain full departmental cleanliness: sanitizing, organization, and presentation

• Perform inventory management to keep the department fully stocked

• Use and learn the POS system for customer transactions

• Assist in training new team members as needed

• Complete tasks assigned by store leadership

• Ensure compliance with food safety, merchandising, and store standards

Skills & Qualifications

• Ability to learn and maintain basic knowledge of all products in the nutrition department

• Strong communication and customer engagement skills

• High level of detail orientation and accuracy

• Ability to proactively sell and suggest relevant products

• Passion for natural foods, supplements, and wellness

• Strong work ethic with the ability to work in a fast-paced environment

• Ability to follow written and verbal instructions

• Willingness to work as part of a positive, team-centered environment

Physical Requirements & Working Conditions

• Ability to lift up to 50 pounds

• Ability to stand for most of the shift

• Ability to work a flexible schedule (nights, weekends, holidays)

• Use of tools such as box cutters, ladders, and step stools

• Ability to operate a cash register when needed

• Frequent bending, reaching, twisting, and movement

Equal Opportunity Statement

At Better Health Market, we are committed to providing equal employment opportunities to all team members and applicants. We do not discriminate based on race, color, religion, national origin, gender, sexual orientation, gender identity/expression, age, disability, marital status, pregnancy, or any other legally protected characteristic. All hiring decisions are based solely on qualifications and business needs.