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About State of Michigan - Department of Treasury

Treasury Customer Service Representative 6-E8

Job Code Number

342531299

Job Description

Are you looking for a career that offers continuous learning, a culture that promotes and rewards teamwork and initiative, and a work environment that allows you to help others? If so, Treasury’s City Income Tax Bureau, Customer Service and Processing team might be the place for you!

The primary function of the Treasury Customer Service Representative is to provide customer service to taxpayers through verbal and written communication and to review and process tax forms and correspondence. Extensive phone and computer work are required.

If this sounds like a fit for you, and you enjoy working in a fast-paced, team-oriented environment that still offers a great work/life balance, we encourage you to apply!

Additional Requirements

Education

Educational level typically acquired through completion of high school.

Experience

Treasury Customer Service Representative 6

One year of experience responding to customer inquiries and resolving problems.

Treasury Customer Service Representative 7

Two years of experience responding to customer inquiries and resolving problems, including one year equivalent to a Treasury Customer Service Representative 6.

Treasury Customer Service Representative E8

Three years of experience responding to customer inquiries and resolving problems, including two years equivalent to a Treasury Customer Service Representative 6 or one year equivalent to a Treasury Customer Service Representative 7.

Organization Profile

Employer Name:

State of Michigan - Department of Treasury

Address:

430 W. Allegan St.

Address Line 2:

City:

Lansing

State/Province/Region:

Zip/Postal Code:

48922

Description:

The Michigan Department of Treasury is responsible for collecting, disbursing, and investing all state monies. As an employer we have a wide range of job titles and responsibilities that allows us to best serve the State of Michigan.

Job Summary

Organization

State of Michigan - Department of Treasury View Profile

Employer Website

Location

Lansing, Michigan 48922

Job Code Number

342531299

Positions Available

Expiration Date

12/4/2025

O*NET Code

43-4051.00

O*NET Occupation

Customer Service Representatives

Education Level

High School Diploma/Equivalency

Job Characteristics

Full-time
Veteran focus
Remote

Pay Range

Hourly: $15 to $25

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Job Details

Treasury Customer Service Representative 6-E8

Organization Profile

Job Summary

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