Key Account Project Manager
Location: Grand Rapids, Michigan
About Our Client:
Our Hiring Company, which provides a stable and thriving mid-size company culture, has an opening for a new team member at their facility in Grand Rapids, MI. This locally owned, highly successful company strives for true partnerships by consulting with their customers on best practices, safety and streamlining operations to ensure the unique needs of every customer is matched with the best possible customer experience. It is an exciting time to be a part of this company as it approaches its 60-year anniversary!
Key Responsibilities:
- Leading strategic customer projects from initial scoping through final delivery, ensuring alignment with client expectations and company objectives
- Serving as the primary point of contact for assigned key accounts, building and maintaining long-term, trust-based relationships
- Representing the customer’s voice within RPS to ensure their needs are clearly understood and met
- Translating customer requests into actionable project plans, defining timelines, resources, and deliverables
- Anticipating potential challenges and implementing proactive solutions to minimize risk and ensure success
- Collaborating cross-functionally with sales, operations, procurement, and other departments to drive seamless project execution
- Monitoring project progress, adjusting priorities, and communicating updates to stakeholders
- Analyzing account and project data to identify trends, track performance metrics, and develop improvement strategies
- Preparing and delivering clear, concise reports and presentations for internal and external audiences
- Maintaining accurate and up-to-date information in CRM and project management tools
Qualifications:
- Bachelor’s degree (preferred, not required).
- Proven account management experience with a track record of building strong client relationships.
- Demonstrated project management skills, including organization, scheduling, and follow-through.
- Strong interpersonal and relationship-building abilities.
- Excellent verbal and written communication skills, capable of explaining complex ideas clearly.
- Proactive problem-solving and conflict resolution skills.
- High attention to detail and ability to manage multiple priorities.
- Proficiency with project management tools and CRM systems.
- Ability to analyze data and turn insights into actionable recommendations.
- Experience in packaging, manufacturing, or a related industry.
Interested Candidates please apply on our website at https://jobs.jblresources.com.
For more information about our services and great opportunities at JBL Resources, please visit our website: https://www.jblresources.com.
JBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management. As specialists in both permanent placement and contract services, our mission is to help companies and individuals become all they were created to be.
**JBL is an Equal Opportunity Employer and E-Verify Company
