Responsible to support the bidding process and execution of cell formation projects in North America while working as part of a global team, spanning Europe, China, India & North America.
Work with internal cell formation experts, developing new products and technologies as well as planning and executing customer projects. Act as a first line responder to customer queries and issues. Attend technical and project meetings, host the customer on site, and attend the customer site during commissioning activities. Manage any open engineering points, and promptly provide the customer with high quality responses and information. Design, together with the development team, innovative solutions for cell formation. Participate in customer projects, developing customizations and industrializing processes. Maintain a strong customer relationship and ensure that the customer is satisfied with our management of projects and developments. Build and Maintain supplier capacity for Process Engineering outsourcing in conjunction with Engineering Planning Managers. Scouting and validating suppliers of equipment and services. Contribute to the long-term development of local business and organization. Support and align with the proposals team about technical solutions and Mechanical and Controls Engineering cost estimation. Identify and manage functional risks. Manage functional key-performance indicators (KPI).
