The Compliance Support Specialist works with the Operations and Compliance Manager to provide operational, administrative, statistical, compliance and technical support to the Detroit Housing Commission’s (DHC) Asset Management Department’s operation of the Low-Income Public Housing Program (LIPH Program). In conjunction with DHC’s property management staff, this position will determine and document participant eligibility, calculate income, calculate rent and monitor the contractual relationships with DHC’s Alternative Management Entities (AME) and mixed-finance entities in accordance with regulations issued by the U.S. Department of Housing and Urban Development (HUD) and DHC. A person in this position will perform in a capacity that supports the accomplishment of the goals and mission of the Asset Management Department.
EDUCATIONAL REQUIREMENTS
High School Diploma or GED, Associates preferred
EXPERIENCE REQUIREMENTS
• 2 - 3 years Over 80% on all exams. 1% error rate on calculations, waitlist management, audit files, staff and resident correspondence, utilization, PIC, EIV within HUD guidelines. SEMAP, FSS
• 2 - 3 years PUBLIC HOUSING MANAGEMENT
• 2 - 3 years Asst Manager/Public Housing, budgets, REAC, SEMAP, PHAS, hearings & reviews, Public Housing Certifications, 5-Year & Designated Housing Plans ACOP, Admin Plan, trained staff, eligibility, termination
• 2 - 3 years AFFORDABLE HOUSING MANAGEMENT
OTHER REQUIREMENTS
• Must have or be able to acquire a valid state driver’s license
• Must pass federal, state, and local criminal investigation clearances, and pass a drug screening test administered by the Commission or its designated provider
• Must be insurable under the agency’s insurance policy
KNOWLEDGE
• Knowledge of Housing & Urban Development Public Housing regulations and policies pertinent to the department
• Knowledge of DHC and departmental policies, procedures, and goals.
• Knowledge of HUD rules and regulations that apply to property management: Fair Housing Laws, Michigan Real Estate Landlord-Tenant Law, OSHA Standards, Local and State Building Codes
• Knowledge of HUD regulations and guidelines relating to Housing Quality Standards (HQS) and State and Local building and occupancy laws or regulation
• Knowledge PHAS and UPCS inspection systems
• Knowledge of the RHF grant programs and Hope IV grant programs
• Knowledge of DHC’s Administrative Plan and related policies and procedures
• Knowledge of Section 8 is not required, but it is important when clients transfer from HCV to Public Housing to explain the differences
REQUIRED SKILLS
• Complete work order forms in accordance with established procedures.
• Exercise judgment, decisiveness and creativity in situations involving evaluation of information against verifiable criteria".
• "106(o). ASSET MANAGEMENT DEPARTMENT SKILLS. Skills are learned or acquired over time and indicate the capability to do something well.
SUPERVISORY RESPONSIBILITIES
No direct employee supervisory responsibilities?
REPORTS TO
Compliance Manager
ESSENTIAL JOB FUNCTIONS
• Conduct annual recertification and interim recertification interviews in a manner that ensures issuance of notices of rent increases in accordance with applicable HUD and DHC requirements.
• Ensure that the utility allowances used in determining tenant rent are correct and accurate, considering the size and type of unit and the utilities paid directly by the resident.
• Enter correct information and forward accurate and timely 50058 form to the Asset Management’s Operations and Compliance Manager for submission to HUD.
• Ensure that all move-in documentation is accurate and report any errors to site management and follow up with site management staff to ensure corrections are made.
• Analyze results of PIC and EIV and compare file data to information in DHC’s LIPH Program’s management software.
• Provide training to staff on the use of PIC and EIV systems.
• Monitor compliance with management, operating and regulatory agreements by AME-managed and mixed-finance properties.
• Provide training to staff of DHC-managed, AME-managed and mixed-finance properties on leasing requirements.
• Assist site-managers with the correction of PIC errors to ensure the HUD-mandated monthly 50058 submission rate is met.
• Prepare, run and review periodic reports of re-certifications, inspections, accounts receivables, leasing, vacancies, work orders, unit turns, evictions and other applicable reports as requested.
• Prepare, run and review PIC, EIV and MASS reports, using DHC’s LIPH Program’s management software, of day-to-day operations to ensure compliance with policies/procedures.
• Generate reports as needed including periodic MIS reports. Monitor monthly occupancy performance of DHC-managed, AME-managed and mixed-finance properties.
• Perform systematic audits of applicant and resident files for accuracy, including the review of calculations and ensure that all required documentation is present to determine compliance with established policies and procedures, federal rules and regulations, and the ACOP. Determine whether the family qualifies for the current unit; prepare reports of findings, recommendations and concerns, as appropriate. Prepare responses to audit findings as requested. Take follow-up action as required.
• Make determination, in accordance with the ACOP, in response to a resident’s request to add family members for reasons other than the birth, adoption or court-awarded custody of children.
• Document all required information for annual recertification, new admissions, and interim recertifications, using EIV when available, or documenting the use of and the reason for the use of third-party verifications or documentation, in accordance with HUD requirements and DHC’s ACOP.
• Accept applications from the public. Explain LIPH Program procedures, eligibility criteria, waiting list preferences, anticipated waiting times, and other LIPH Program issues to applicants and the public. Place applicants on the waiting list in accordance with DHC’s Admissions and Continued Occupancy Plan (ACOP) and applicable HUD requirements.
• Accept applications from the public. Explain LIPH Program procedures, eligibility criteria, waiting list preferences, anticipated waiting times, and other LIPH Program issues to applicants and the public. Place applicants on the waiting list in accordance with DHC’s Admissions and Continued Occupancy Plan (ACOP) and applicable HUD requirements.
• Wait list administration and management in accordance with applicable HUD and DHC guidelines. Participate in a periodic waiting list update (purge) and update applicants’ personal information and waiting list placement as required.