Job Details

Does inspiring and supporting team members throughout their employee journey from onboarding on fulfill your purpose? Do you thrive in a career of developing and implementing strategy and championing a culture of continuous learning and development? Members First Credit Union is seeking an Employee Development Leader that will develop, engage and empower the Employee Development team. This position has hybrid potential. Apply today!

We will empower you to be the best version of yourself while helping you maintain a positive work/life balance. We believe in purpose, belonging and joy; when our people find this in their work and the people they work with, amazing things happen. We encourage a better tomorrow by being trustworthy, caring and enthusiastic. Come join our community!

EMPLOYEE DEVELOPMENT LEADER I

Exempt

Reports to:  Vice President Culture & Employee Development

Position Overview

The primary purpose of this position is to assist Members First Credit Union to deliver on its mission: To encourage a better tomorrow. To achieve this mission, the position must deliver on our brand promise: We believe in you. Our promise is to be trustworthy, caring, and enthusiastic to help you succeed. You will do this by living out our core values in every service contact to both internal and external members.

Essential Duties

• Inspire a culture of purpose by encouraging a sense of belonging and bringing joy to the employee journey.
• Through leadership, create an engaging environment for team members to allow for development.
• Develop a team that has a passion for strategic progress and strives for continuous improvement of the Employee Life Cycle.
• Assist with the design and implementation of employee life cycle strategies.
• Lead initiatives to inspire and support team members throughout their employee journey from onboarding to ongoing development.

Duties and Responsibilities

The following statements are intended to describe the general nature and level of work being performed by this position.  It is not intended to be an exhaustive list of all duties, responsibilities and skills required of this position.  Other duties may be assigned to meet business needs.

• Collaborate with stakeholders to create and implement strategies for onboarding, training, career development and offboarding.
• Provide guidance and mentorship to the employee development team, fostering their professional growth and development.
• Actively participate in enterprise-level projects to ensure employee development considerations are integrated into organizational strategies and initiatives.
• Oversee all aspects of employee training and education, including new employee orientation, skills development initiatives and ongoing learning opportunities.
• Champion a culture of continuous learning and development. Identify training needs and opportunities for skill enhancements across the organization.
• Help to identify and communicate any foreseen roadblocks or challenges interfering with a successful project completion.
• Identify and assess future training needs through feedback, analysis of jobs, career paths, evaluations/surveys and collaborating with leaders and team members.
• Work with compliance and policy/procedure experts to ensure all presentation and other training materials are up to date and follow applicable regulatory compliance.
• Coordinate and deliver training to aid in the professional development of the M1 Community, including but not limited to such topics as member services, sales training, core system, lending software, new accounts and other credit union specific needs.
• Maintain a budget for Employee Development Team
• Offer insight, thoughts based on experience, and ideas on strategies and projects to ensure positive outcomes.
• Attend educational opportunities and meetings as required. Prepare pre and post write-ups on the educational experience and ideas for implementation.
• Fulfill other duties that may be assigned.

Qualifications and Expectations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the expectations of the person performing this job.

• Strong communication and interpersonal skills
• Basic understanding of training methodologies
• Knowledge of instructional design software such as articulate, or adobe captivate.
• Ability to organize and prioritize tasks.
• Maintain a high level of knowledge of credit union products and services.
• Coordinates a variety of projects and jobs simultaneously.
• Readily keeps others informed through clear verbal and written communication.
• Lives our employee value proposition (EVP) at every interaction.
• Create an atmosphere of belonging with no judgement, just opportunity.
• Celebrate impact by recognizing the difference we make both big and small.
• Be a lifelong learning to continually improve and expand your understanding.
• Connect at a human level, lowering barriers and sharing personal experiences.
• Work within teams, across teams and with our community to find wins that work for everyone.
• Strive to set a new standard in your department and goals.
• Maintain confidentiality with sensitive information.
• Confident personality with ability to offer solutions and make decisions.
• Ability to work overtime, attend meetings, seminars, and travel.
• Willingness to work some evenings and weekends.
• Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and /or outside the organization generally regarding routine matters for purposes of giving or obtaining information, which may require some discussion.