Qualifications and Expectations
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the expectations of the person performing this job.
- Works autonomously
- Ability to motivate and positively influence others.
- Obtains cooperation from team members.
- Creates a work environment of enablement.
- Manages projects successfully from start to finish.
- Understands deadlines and does what is necessary to meet them.
- Highly organized
- Has a high level of productivity.
- Coordinates a variety of projects and jobs simultaneously.
- Produces accurate work results.
- Readily keeps others informed through clear verbal and written communication.
- Maintains a high level of knowledge of credit union products and services.
- Strives to exceed credit union, department, and personal goals.
- Maintain confidentiality with sensitive information.
- Must possess excellent oral and written communication skills.
- Must possess strong organizational, analytical, and problem-solving skills.
- Confident personality with ability to offer solutions and make decisions.
- Willingness to work some evenings and weekends.
- Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and /or outside the organization generally regarding routine matters for purposes of giving or obtaining information, which may require some discussion.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to lift up to 25 pounds.
- Able to sit or stand for 2-4 hours at a time.
Work Environment
- Must maintain a neat and orderly work area.
- Routinely clean and disinfect work areas (i.e. teller stations, desk surfaces, phones, electronic equipment).
- Protect the confidentiality of credit union staff and members by locking door or removing items from desk/workstation when away.
Education and Experience
- Five to Eight years similar or related experience; three of leadership experience
- Requires a bachelor's degree, or achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree)
- Skills in Microsoft Word, Excel, Teams, and Outlook
Five to eight years of similar or related experience
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)