How brave are you? We are a high-tech company providing machine tools and laser technology, and are looking for people who can face new challenges with a fresh mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With you on board, we would like to power ahead with the digital networking of the manufacturing industry. Our passion and creative drive ensure that we are an innovative force - across the globe at over 80 TRUMPF locations.
TRUMPF Inc Laser Technology center is the North American subsidiary of a multi-billion-dollar global company with 70+ locations, responsible for sales of Industrial laser equipment and systems. Field Applications Engineers work as a part of the Laser Application Center group supporting industrial customers primarily at their facility for TRUMPF systems technologies. In this role you will be assisting the customer with production run-off support after machine installation, system programming support, training and post-sale applications support. You will be a part of a highly skilled team of laser and material experts. You will be traveling to different customers throughout North America and your goal is to provide best in class customer satisfaction.
Field Applications Engineer - Welding Responsibilities
Field application support and training at customers facilities
Manage and execute customer application trials and demonstrations, including communication with customers, evaluating technical requirements, preparing, and processing customer applications, writing reports and following up with customers
Support complex application projects at the customer and at TUSD
Communicate directly with customers regarding applications and technology
Act as an internal consultant on materials science related to laser processing
Routine communication with Laser Application Center in TRUMPF Competence Centers regarding new applications
Support Regional Sales Managers and Industry Managers with strategic and key applications
Taking responsibility for strategic application
Support applications in at least two different technologies
Escalation coordination
Support customers on project development
Contribution on "info Application"
Travel
Extensive travel (up to 90%) to customers domestic & international
Education & Experience
Operate and program TRUMPF equipment or have prior experience operating similar equipment
Good understanding on fundamentals of laser materials processing, including laser, process and material parameters, and laser safety
Independently setup and execute application trials
Write application reports, research reports and statements of work
Basic understanding of mechanical and electrical machine data
Solve customer's problems independently
2-5 years of relevant practical experience
TRUMPF is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, veteran status, or other protected class.
TRUMPF Inc. endeavors to make TRUMPF careers pages accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance in completing the applications process, please contact our HR department at 860.255.6000 or at .This contact information is for accommodation requests only and can not be used to inquire about the status of application.
TRUMPF is an Equal Opportunity Employer. Employment is based upon personal capabilities and qualifications without regard to race, color, religion, sex, marital status, national origin, ancestry, age, past or present history of mental disorder, physical, or learning disability, mental retardation, sexual orientation, genetic information or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.
