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Job Description
SUPPLIER QUALITY ENGINEER
AUBURN HILLS, MI
As a member of the Quality team, the Supplier Quality Engineer will be responsible for coordinating suppliers and verifying quality standards in accordance with the requirements of the organization and the customer. The Supplier Quality Engineer will be responsible for ensuring the application, sustaining, improving, and auditing of Lear Internal Quality Operating System, IATF, and/or customer-identified Quality System requirement at the location.
Responsibilities
The Role:
Your work will include, but not be limited to:
Have a clear understanding of the Quality Hold process, including the SAP process.
Participating in and supporting the daily Marketplace meetings, reporting out must include current sorts, new quality alerts and any open SPPS's.
Provide mass email for GM requested replacements seat, ensure IT is clearly aware of the request and urgency. Send mass email to Team with pictures and the following details and delivery.
PN, Seat Type, CSN Replacing, Original BSN, BSN Pulled / Built, Reason: and Customer:
Communicate all customer complaints and supplier concerns to Team Members and Staff using email and phone if it's a critical concern.
Complete a Quality Alert for ALL customer written complaints and supplier defects, including SQTS alerts from other plants that can impact Lear Orion. Capture acknowledgment signatures from Quality Team from the lines responsible to ensure timely response.
Support in identifying and initiating containment for all non-conforming products and coordinating all internal and external sort activities. Such as but not limited to certifying material at the line.
Contacting supplier for all containment actions.
Setup 3rd party containment as needed.
Lead and complete 1 continuous improvement Kaizen project per year, focused on reducing IPPM'S, Scrap, Supplier IPPM'S or COPQ.
Maintain document control for the plant.
Use SQTS for written complaints back to suppliers with QN and close QN's in a timely manner. File signed off QN acknowledgements in Quality drive.
Work with suppliers on shipping non-conforming material back to supplier after requesting and receiving RMA number.
Complete SAP data entry for returns to suppliers, document in chargebacks matrix.
Maintain SQTS QN status report.
Enter customer SPPS'S into LQTS and manage a timely closure of PR.
Keep supplier contact book and matrix in Quality drive updated.
Keep plant sort activity matrix updated.
Daily non-conforming material review and sign off in Quality Hold.
Complete the 7 Quality Modules.
Attend all mandatory meetings.
Thoroughly evaluate and log all customer return seats, determine root cause, corrective action, containment (including risk) while working with a cross functional Team
Coordinate customer issues to ensure complete follow-through for containment, floor communication and action to ensure timely response per GM requirements, including validating and verifying corrective actions
Essure segregation of all customers returned seats and after investigation, tear down seats and assure proper disposition of parts
Responsibilities Continued
Support MOS and WOS, reporting Supplier QN'S
Provide and report all customer & supplier chargeback to Flint Finance Team
Develop and post Quality Alerts for all customer reported issues
Support and develop and post Quality Alerts for all issues as needed
Perform internal IATF audit per annual schedule
Warranty- Data to be communicated Lear Orion Plant as received from Lear Corp. for all product lines
Post data in Customer Focus Action Center (Market Place)
Support and perform Poke Yoke Audits as needed
Support and fill in for Quality Coach as needed for all shifts
Support and attend Weekly Bump chart calls with other PPAP Coordinators, Program Managers & BOM Manager
Support supplier and customer breakpoints with latest information
Support and review upcoming changes and provide update for completed changes to Program Manager
Support and track ECN's and EWO's as needed
Support SUV and PU supplier PPAP approvals and maintain required supporting documentation
Have knowledge of GM customer specific requirements relative to product, process, expectations for quality related items
Communicate as needed with customer quality organization to keep the customer view of quality performance up to date
Coordinate necessary sorting activities on-site (Customer plants) in cooperation with the plant manufacturing quality team
Support IATF Internal Intertek Audits
Responsible for all supplier related issues reported by the customer, use SQTS for writing and tracking QN'S
Experience Requirements
Your Qualifications:
Bachelor's degree in engineering or a technical field from an accredited institution
Knowledge of raw materials, production processes and efficiencies, and other techniques for maximizing the effective manufacture and distribution of goods.
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Knowledge of the various functions of an automotive plant such as maintenance, quality, production control, safety, quality, operations,... For full info follow application link.
We are an equal opportunity employer with a commitment to diversity. All individuals, are encouraged to apply.
