Position Summary: The Adopt-A-Family Coordinator matches client applications for the adopt-a-family program to donors wishing to help. Assists with application processing, assisting with preparation and answering calls.
Essential Responsibilities:
Coordinate a process for matching donors with clients, ensuring safety of both
Review client applications for completeness and eligibility
Communicate with donors and maintain accurate information on donor contact and preferences
Match donors with clients and provide information on client wants/needs and on process
Resolve any donor or client concerns
Coordinate the distribution of donations
Assist with distribution preparation
Attend staff and in-services meetings
Perform other duties as assigned
Qualifications:
Education/Experience:
High School Diploma / GED, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
1+ years' administrative assistant or related work experience
Skills, Knowledge & Abilities:
Maintain client confidentiality and obtain appropriate releases of information
Demonstrate a continued effort to increase self-awareness and to better understand other cultures and issues of social justice, and promote racial understanding and reconciliation
Learn and adhere to The Salvation Army Social Services Code of Ethics
Adhere to professional codes of ethics as they apply to professional licensing
Understand and adhere to professional boundaries within and outside of the organization
Computer Skills:
Proficient in Microsoft Office 365
Working knowledge of TEAMS and SharePoint
Willingness to learn new software as needed
Certificates and Licenses:
Complete Safe From Harm training, and keep current as needed
Must have and maintain a current valid driver's license and pass the Salvation Army Motor Vehicle Record check (MVR)
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.
