Job Details

• PC and LAN troubleshooting with ability to install/replace/upgrade computer memory, disk drives, power supplies, etc. Ability to troubleshoot software including OS repair, virus/spyware detection/prevention/removal, browser and application settings.
• Maintain, develop, upgrade and support the computer network hardware & software. This includes servers, PCs, operating systems, peripherals and office automation equipment.
• Investigate and locate computing & networking errors or equipment malfunction and to revise systems to correct errors or improve techniques.
• Report issues concerning equipment downtime, service, and repair.

Essential Job Duties:

• Manage Windows, MacOS, and Windows servers.
• Upgrading, installing, and configuring application software and computer hardware.
• Configure Microsoft Intune & GPOs
• Troubleshooting PC hardware/software and providing technical support to employees.
• Maintaining networks and network file systems.
• Investigate and locate computing & networking errors or equipment malfunction and implement changes to correct errors or improve techniques.
• Report issues concerning equipment downtime, service, and repair.
• Recommend system improvements as needed.
• Train and assist users in the use of software.
• Occasional special projects (e.g. running internet wire, building computer(s))
• Perform all duties as assigned by the Information Technology Manager.