Resume and cover letter is required for both internal and external applicants. Applicants must attach an accurate resume and cover letter to be fully considered for this position.
The Therapies Supervisor for the Troy Center for Specialty Care reports directly to the Administrative Director of the Troy Campus and maintains a dotted-line reporting relationship to Ambulatory Rehabilitation Therapies leadership. This role partners closely with Troy Campus Medical Directors, Administrative Managers, Nurse Supervisors, and other operational leaders to support the performance, quality, growth, and daily management of rehabilitation therapy services.
This position includes both administrative/supervisory responsibilities and direct patient care within the incumbent's licensed rehabilitation discipline. Clinical effort may vary based on operational needs. The Therapies Supervisor provides direct supervision to assigned rehabilitation therapy staff and may provide functional oversight of support staff involved in therapy operations, scheduling, referral management, and clinic flow.
The role is responsible for supporting high-quality, patient- and family-centered care; optimizing access and clinic operations; monitoring productivity and performance metrics; promoting staff engagement and development; ensuring compliance with institutional and regulatory standards; and advancing service-line and campus strategic initiatives. Departmental oversight and cross-coverage responsibilities may change based on Troy Campus operational needs.
Site Information
The Troy Medical Campus will be University of Michigan Health?s first clinical presence in the Oakland County market. We are building a state-of-the-art specialty care campus in the heart of Troy where a deeply human commitment to personalized care will come together with world-class expertise, cutting-edge therapies, and a legacy of more than 175 years of transformative research to help patients and families in Oakland County ? and beyond ? find their Michigan Answers.
The campus will feature two outpatient facilities with over a dozen specialty programs including Cancer services, Musculoskeletal/Sports Medicine, and Reproductive Medicine as well as a surgery/procedure center, comprehensive imaging services, laboratory, pharmacy and therapy services. The campus is conveniently located near I-75, is surrounded by popular shopping and dining and features free parking, on-site cafe, with facilities committed to sustainable, environmentally responsible practices.
Essential Functions:
Clinical Operations and Care Delivery
Oversee daily clinical operations for assigned rehabilitation therapy services at the Troy Center for Specialty Care.
Provide direct patient care within the incumbent's licensed rehabilitation discipline and scope of practice, as operational needs require.
Support consistent delivery of safe, effective, high-quality, patient- and family-centered care.
Implement clinical care models, guidelines, standards of care, and service line initiatives in partnership with ambulatory therapy leadership and campus leadership.
Support use of standardized outcome measures, evidence-based care pathways, and clinical best practices across assigned therapy services.
Identify clinical variation and partner with ambulatory therapy leadership to improve consistency, quality, and efficiency of care.
Coordinate clinician deployment and staffing plans to support access, volume, productivity, and patient care needs.
Monitor visit volume, productivity, referral patterns, scheduling activity, and other operational data to identify opportunities for improvement.
Assist with triage of therapy referrals and patient orders to improve scheduling accuracy, timeliness, and appropriateness of care.
Facilitate timely access, appropriate transfers, and seamless transitions of care when applicable.
Staff Supervision, Development, and Engagement
Provide direct supervision, coaching, feedback, and performance management for assigned clinical staff.
Participate in recruitment, interviewing, hiring recommendations, onboarding, orientation, training, and retention of staff.
Support staff scheduling, timekeeping review, workload balancing, and coverage planning in accordance with institutional policies and applicable labor agreements.
Evaluate staff performance, support professional development, and p
