Company
With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop - from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials - and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes "just-in-time" or "just-in-sequence".
thyssenkrupp Materials NA is a subsidiary of the internationally operating thyssenkrupp Group. Headquartered in Southfield, Michigan, thyssenkrupp Materials NA is a leading provider of production materials and integrated service solutions with almost 2,900 employees and more than 95 locations in North America. With annual sales of $2.9 billion, the company is focused on value-added processing and distribution of a full line of aluminum, stainless, copper, brass, specialty metals, steel, and plastics products. Supply chain management, transportation and logistics, and production support outsourcing solutions are among the many services provided to customers. Business units include Copper and Brass Sales, Engineered Plastics, Ken-Mac Metals, OnlineMetals, thyssenkrupp Steel Services, thyssenkrupp Supply Chain Services, and thyssenkrupp Materials de Mexico.
Your responsibilities
Job Summary
The IT Business Systems Analyst serves as the liaison between business stakeholders and technical teams, analyzing and optimizing enterprise systems and applications to support organizational goals. This role combines business process expertise with technical systems knowledge, translating business needs into system requirements and ensuring solutions align with the broader IT and enterprise architecture landscape.Job Description
Key Responsibilities:
Requirements & Systems Analysis
Elicit, document, and analyze business requirements for new systems, enhancements, and integrations
Translate business needs into functional and technical specifications, system requirements documents, and user stories
Analyze existing business systems and workflows to identify inefficiencies, gaps, or opportunities for automation
Develop process flows, data flow diagrams, system architecture diagrams, and integration maps
Conduct gap analysis between current-state and future-state system capabilities
Partner with enterprise architecture and governance teams to ensure proposed solutions align with standards (e.g., ARB review processes)
System Configuration & Support
Configure, test, and support business applications (e.g., ERP, CRM, ticketing, or other enterprise platforms)
Collaborate with developers and vendors to design system solutions that meet business requirements
Support system integrations, data migrations, and interface design between platforms
Troubleshoot system issues, perform root-cause analysis, and coordinate resolution with IT teams or vendors
Maintain system documentation, configuration standards, and knowledge base articles
Testing & Implementation
Develop test plans, test cases, and scripts for system enhancements and new implementations
Lead or support User Acceptance Testing (UAT), including defect tracking and resolution coordination
Support change management activities, including training materials and end-user communication
Participate in go-live planning, cutover activities, and post-implementation support
Stakeholder Collaboration & Governance
Serve as primary point of contact between business units and IT for assigned systems
Facilitate requirements workshops and stakeholder interviews across departments
Present system recommendations and analysis findings to technical and non-technical stakeholders
Ensure system-related artifacts and documentation meet organizational governance and standardization requirements
Support project managers with scope definition, timelines, and risk identification for systems-related initiatives
Qualifications
Minimum Requirements:
Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field (or equivalent experience)
1-3 years of experience as a business systems analyst, systems analyst, or similar IT analyst role
Strong understanding of systems development life cycle (SDLC) and business analysis methodologies (BABOK or equivalent)
Experience with enterprise systems (ERP, CRM, or similar platforms) - configuration, support, or implementation
Knowledge and basic proficiency with AI tools like Microsoft CoPilot
Experience developing requirements documentation, process flows, and system diagrams
Strong analytical, problem-solving, and troubleshooting skills
Excellent communication skills, with ability to bridge technical and business audiences
Working knowledge of Microsoft Office products (Word, Excel, PowerPoint)
Preferred Requirements:
Experience with process modeling or diagramming tools (Visio,... For full info follow application link.
thyssenkrupp Materials NA Inc is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, sex, race, color, religion, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law.
Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to contact us at [email protected]
