As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges?
Laser Applications Engineers works as a part of the Laser Applications Laboratory group demonstrating feasibility of TRUMPF laser welding/cutting systems and technologies to industrial customers. In this role you will communicate directly with customers, prepare customer demonstrations and process samples for different industries. You will be a part of a highly skilled team of laser and material experts. Your goal is to support sales by ensuring best in class customer satisfaction in the pre-sales technology evaluation process and customer after-sales support.
Duties & Responsibilities
- Manage and execute customer application trials and demonstrations, including communication with customers, evaluating technical requirements, preparing, and processing customer applications, writing reports and following up with customers.
- Support complex application projects at TRUMPF and at the customer.
- Host customer visits together with sales and communicate directly with customers regarding applications and technology
- Act as an internal consultant on materials science related to laser processing
- Routine communication with Laser Applications Laboratory in TRUMPF Competence Centers regarding new applications
- Support Regional Sales Managers and Industry Managers with strategic and key applications
- Taking responsibility for strategic application
- Support applications in at least two different technologies
- Support customers on long term development projects
- Contribution of original work to internal applications network
- Take part in laboratory equipment need reviews, bringing recommendations and feedback to the attention of the management
- Work with and be familiar with measuring tools
- Set up and operate TRUMPF equipment
- Maintain laboratory areas and equipment in excellent working condition and ensure assigned laboratory and ancillary equipment are maintained
Travel
Education & Experience
- 2-5 years of relevant practical experience
- Associates or bachelor’s or master’s degree in engineering or Materials Science, or equivalent combination of training and experience in technical field
- Experience in laser processing, marking, laser micro machining or materials science preferred (depending on exact position)
- CNC or robotic programming, material science and vision systems skills considered a plus
- Must have natural curiosity towards new innovations and technologies
- Strong problem-solving skills are essential to solve problems independently for internal / external customers
- Must demonstrate sound judgment with strong attention to detail and strong organizational skills, and have ability to prioritize and focus in a dynamic team-oriented environment
- Operate and program TRUMPF equipment or have prior experience operating similar equipment.
- Good understanding on fundamentals of laser materials processing, including laser, process and material parameters, and laser safety
- Independently setup and execute application trials
- Write application reports, research reports and statements of work
- Basic understanding of the mechanical and electrical machine data
- Excellent verbal and written communication skills
- Microsoft Office; Word, Outlook, Excel, and PowerPoint
TRUMPF Inc. endeavors to make TRUMPF careers pages accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance in completing the applications process, please contact our HR department at 860.255.6000 or at [email protected]. This contact information is for accommodation requests only and can not be used to inquire about the status of application.
