As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges?
The Lead Qualification Specialist serves as the primary point of contact for inbound inquiries and marketing-generated leads, ensuring timely engagement, consistent qualification, and seamless handoff to the sales organization. The LQS works closely with Sales, Strategic Marketing, and Business Development teams to improve lead conversion rates, accelerate pipeline development, and provide actionable feedback on lead quality, campaign effectiveness, and customer engagement trends.
Principal Responsibilities
Lead Qualification & Pipeline Development
- Qualify inbound leads, marketing-generated inquiries, event leads, and prospect responses using a structured BANT + MEDDICC qualification process.
- Assess customer buying intent, application fit, business need, timeline, decision-making process, and opportunity potential.
- Conduct discovery conversations to identify customer challenges, project requirements, technical applications, and purchasing readiness.
- Provide preliminary consultation to prospects in terms of technical feasibility and TRUMPF’s available products
- Convert Marketing Qualified Leads (MQLs) into Sales Qualified Leads (SQLs) according to established qualification criteria and service-level agreements (SLAs).
- Schedule and coordinate qualified sales meetings between prospects and Regional Sales Managers or Business Development Managers.
- Ensure all qualified opportunities are transferred with complete customer, application, and qualification information.
Management & Nurturing
- Manage and prioritize inbound lead queues to ensure timely response and follow-up.
- Re-engage dormant, stale, or inactive leads through outbound prospecting, nurturing campaigns, and targeted outreach activities.
- Support qualification and follow-up of trade show, webinar, digital marketing, and campaign-generated leads.
- Execute lead nurturing activities utilizing CRM and marketing automation tools to advance prospects through the buying journey.
- Monitor lead progression through the sales funnel and proactively identify opportunities requiring additional engagement.
CRM Management & Data Integrity
- Maintain accurate and complete records of all customer interactions, qualification activities, lead status changes, and opportunity details within the CRM system.
- Capture and maintain key qualification data including
- Ensure proper lead attribution and campaign tracking for all marketing-generated opportunities.
- Maintain CRM data quality standards and support continuous process improvement initiatives.
Reporting & Process Improvement
- Monitor and report on lead management performance metrics
- Provide regular feedback to Strategic Marketing regarding lead quality, campaign effectiveness, and market trends.
- Identify bottlenecks within the lead management process and recommend improvements to increase efficiency and conversion rates.
- Support development and refinement of lead scoring, qualification criteria, and routing processes.
Education & Experience
- Associate's Degree, or equivalent combination of education and professional experience.
- 1–3 years of experience in sales, business development, customer service, marketing, technical sales, or related business functions.
- Skillset to conduct technical conversations around laser processing for manufacturing companies
- Strong communication, interpersonal, technical, and relationship-building skills.
- Demonstrated ability to manage multiple priorities and follow structured processes.
- Proficiency with Microsoft Office applications including Outlook, Word, Excel, and PowerPoint.
Preferred
- Experience with CRM platforms such as Salesforce, Microsoft Dynamics, HubSpot, or equivalent systems.
- Experience with marketing automation platforms and lead nurturing programs.
- Experience in manufacturing, industrial technology, capital equipment, automation, or technical B2B sales environments.
TRUMPF Inc. endeavors to make TRUMPF careers pages accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance in completing the applications process, please contact our HR department at 860.255.6000 or at [email protected]. This contact information is for accommodation requests only and can not be used to inquire about the status of application.
