The Fleet Market Requirements - Fleet Sales Operations Manager is responsible for leading the fleet product planning and market requirements function across Chrysler, Jeep, Dodge, and Ram. This role ensures that fleet product offerings, specifications, and timing align with market demand, customer needs, and enterprise profitability, volume, and share objectives.
This leader will drive the voice of the fleet customer across the organization, influencing product development, engineering, brand, and commercial teams to deliver competitive, customer-focused solutions that improve safety, productivity, efficiency, and sustainability.
The ideal candidate is a strategic and execution-focused leader with deep automotive or fleet experience, strong cross-functional influence, and the ability to translate customer needs into actionable product and business outcomes.
Key Responsibilities:
Fleet Product Strategy and Market Requirements Leadership
Lead the development and execution of fleet product requirements across all brands and segments
Represent the voice of the fleet customer across Commercial, Government, Rental, and Mobility channels
Drive alignment of fleet product strategy with long range planning (LRP), volume targets, and profitability objectives
Identify and prioritize opportunities to enhance competitiveness through product, packaging, and feature improvements
Partner closely with Sales Operations to ensure product strategies translate into executable programs, order intake, and revenue realization
Support prioritization of fleet opportunities across brands and segments to maximize volume, share, and profitability outcomes
Code Guides, Product Launch, and Go-To-Market Execution
Lead fleet input, review, and validation of model year code guides across all brands
Oversee development and approval of fleet-only options and packages (LPOs)
Ensure accurate and timely communication of model year changes and What's New updates
Lead fleet product content for go-to-market activities including launches, field presentations, FMC engagement, and key customer meetings
Partner with marketing to develop customer-facing product materials and positioning
Develop clear "Why Buy" messaging, competitive advantages, and product positioning to equip sales teams, FMCs, and dealers with compelling value propositions that drive customer engagement, conquest, and order conversion
Head of Fleet Market Requirements - Fleet Sales Operations
Ensure code guides are delivered on time and aligned with VOIM, ordering systems, and downstream systems to enable timely order intake across all channels
Market Intelligence and Competitive Analysis
Analyze competitive products, trends, and emerging technologies with emphasis on ADAS, telematics, and alternative propulsion
Consolidate and action feedback from field teams, customers, and industry events
Identify product gaps and opportunities to improve fleet share, conquest, and customer retention
Provide insights to support pricing, packaging, and feature strategy
Convert competitive insights and market intelligence into actionable "Why Buy" messaging, differentiators, and sales enablement content to strengthen positioning and improve win rates across all fleet channels
Identify and communicate competitive gaps that require pricing, incentive, or program actions in partnership with Sales Operations and Finance
Product Development and Engineering Alignment
Define fleet-specific product requirements and specifications across all vehicle lines
Serve as the primary escalation point with product development, engineering, and brand teams
Influence product timing, content decisions, and prioritization to meet fleet needs
Ensure alignment between product readiness, code guides, VOIM, and ordering systems to enable seamless order intake and execution
Ensure closed-loop feedback from field performance, recalls, and customer experience is incorporated into future product improvements
Cross-Functional Leadership and Governance
Lead engagement with key cross-functional teams including Brand, Engineering, Supply Chain, Finance, Marketing, and Sales
Represent fleet in critical forums including Decision Team Meetings, Launch Reviews, Code Guide Reviews, Monroney Reviews, COPS, and Program Management meetings
Drive accountability across teams to ensure product actions progress efficiently through approval, testing, and implementation
Support alignment with regulatory and compliance requirements impacting fleet
Act as the escalation owner for fleet product gaps, timing risks, and cross-functional misalignment impacting sales execution
Documentation, Communication, and Reporting
Oversee development and communication of product bulletins and planning updates impacting fleet
Ensure consistent and accurate communication of product changes across all stakeholders
Lead preparation and delivery of executive-level product updates and presentations
Support fleet leadership with insights on product readiness, risks, and opportunities
Team Leadership and Organizational Management
Lead, develop, and manage the Market Requirements team across Chrysler, Jeep, Dodge, Ram, and supporting roles
Establish clear priorities, deliverables, and performance expectations for the team
Drive a culture of accountability, collaboration, and continuous improvement
Manage project timelines, deliverables, and cross-functional coordination
Basic Qualifications:
Bachelor's degree in Business, Engineering, Marketing, or related field
10+ years of experience in automotive, fleet, product planning, or related functions
Proven experience working cross-functionally with product development, engineering, and commercial teams
Strong understanding of fleet sales channels including Commercial, Government, and Rental
Experience with product planning... For full info follow application link.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.
