Quality Data Analyst - Technical Service Operations (Contract)
Location: Auburn Hills, MI
Pay: Up to $34.00/hour
We are seeking a skilled Quality Data Analyst to support Technical Service Operations (TSO) by delivering data-driven insights, business intelligence reporting, and analytics solutions for warranty and aftersales programs. This contract opportunity is ideal for professionals with experience in Power BI, SQL, Snowflake, SAS, data visualization, and performance reporting.
Key Responsibilities
Develop, maintain, and enhance Power BI dashboards and reporting solutions.
Execute complex SQL queries using Snowflake and SAS to analyze large datasets.
Perform analysis of warranty claims, repair orders, dealer performance, and aftersales operations.
Support ad hoc reporting and analytics requests from internal stakeholders and external partners.
Create and maintain documentation for data processes, reporting logic, and business workflows.
Translate complex data findings into actionable business insights and recommendations.
Collaborate with cross-functional teams to improve reporting accuracy, consistency, and operational performance.
Qualifications
Bachelor's degree in Data Science, Statistics, Business Analytics, or a related field.
3+ years of experience in data analytics, business intelligence, or reporting.
Strong SQL skills, preferably with Snowflake experience.
Experience using SAS for data analysis and reporting.
Proficiency with Power BI or similar business intelligence tools.
Advanced Microsoft Excel and PowerPoint skills.
Strong analytical, problem-solving, and communication abilities.
Ability to manage multiple priorities in a fast-paced environment.
Preferred Qualifications
Automotive, warranty, or aftersales industry experience.
Experience with warranty claims systems, repair order data, and performance reporting.
Background working with large datasets and cross-functional business teams.
Benefits
Medical, dental, vision, and pet insurance
401(k) Retirement Savings Plan
Health Savings Account (HSA)
Employee Assistance Program (EAP)
Commuter/Parking Accounts
AD&D Insurance
People Perks Program
Ready to leverage your analytics expertise to drive business performance? Click Apply Now.About Us
Advantage Technical connects top- talent in technology, engineering, and technical fields with forward-looking companies.
Advantage Technical is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Advantage Technical offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Advantage Technical is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.
Advantage Technical is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Advantage Technical is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
