Experienced Carpet Cleaner
Pay: From $18.00 per hour
Job Type: Full-time
Location: Jackson, MI
Service Area: Jackson to Battle Creek, MI
A highly rated 5-star carpet cleaning company based in Jackson, Michigan is looking for an experienced Carpet Cleaner to join our growing team. We proudly serve residential and commercial clients throughout the Jackson to Battle Creek area and are looking for someone who takes pride in delivering excellent customer service and high-quality work.
Candidates with customer service or sales experience are strongly encouraged to apply, as there are opportunities to earn additional bonuses through referrals and upselling services.
Position Overview
This role is ideal for someone with professional carpet cleaning experience who is dependable, customer-focused, and comfortable interacting with clients in residential, commercial, and industrial environments.
The right candidate will represent our company professionally while helping maintain the 5-star reputation we’ve built in the community.
Responsibilities
- Schedule jobs in person and over the phone using company calendar systems
- Transfer calls to the correct salesperson when needed
- Take secure customer payments professionally and confidentially
- Deliver outstanding customer service through communication, empathy, and problem-solving
- Perform carpet and upholstery cleaning to IICRC standards
- Strip and wax VCT and other flooring types
- Clean and seal ceramic tile, travertine, slate, and other hard surface flooring
- Invoice every job accurately and adjust billing as needed
- Maintain strong attention to detail and accuracy throughout every job
- Drive, maintain, refuel, and care for company vehicles
- Train new technicians on company procedures and job completion standards
- Recommend additional services when appropriate
- Follow company safety procedures and operational standards
Requirements
- Previous professional carpet cleaning experience required
- Valid driver’s license required
- Clean driving record required
- Strong communication and customer service skills
- Professional appearance and attitude
- Ability to work independently and manage time effectively
- Ability to lift and move equipment as needed
- Sales or upselling experience preferred
Pay & Benefits
- Starting pay from $18/hour
- Bonus opportunities through sales referrals and upselling
- Company vehicle provided during work hours
- Consistent local work throughout Jackson and Battle Creek
- Opportunity to grow with a respected local business
- Overtime opportunities available
Schedule
- Full-time
- Monday through Friday
- Day shift
- Rotating Saturdays required
- Local travel between Jackson and Battle Creek service areas
Ideal Candidate
We are looking for someone who is:
- Reliable and dependable
- Motivated and hardworking
- Trustworthy and professional
- Customer-focused
- Comfortable building relationships with customers
- Detail-oriented and organized
Apply Today
If you have carpet cleaning experience, a strong work ethic, and enjoy working directly with customers, we would love to hear from you.
Please submit your resume here and then text CARPET along with your full name to 517-939-9915 to speak directly with our hiring department.
