Who We AreJoin a team that puts its People First! As member of First American's family of companies, Mortgage Solutions provides lenders with solutions to originate, close and service quality loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
What We DoBe part of a transformative, high-visibility initiative at the center of First American's technology strategy. We are modernizing a mission-critical document generation platform that serves mortgage origination clients across the country. This legacy monolithic platform - currently running on-premises in a data center - is being completely re-architected into a cloud-native, microservices-based system. The program spans three concurrent engineering workstreams and more than 40 engineers, making this one of the most complex and consequential technology programs underway at the company.
We are seeking a **Senior Technical Project Manager** who thrives at the intersection of engineering, business stakeholders, and program delivery. This is not a coordinator role - this person will be a strategic delivery leader who partners closely with engineering managers, architects, and product owners to drive execution, surface risk early, and keep 40+ engineers aligned and unblocked across three parallel workstreams.
What You'll Do
**Program Delivery & Planning**
-Own end-to-end delivery of a multi-year legacy platform modernization program, spanning three parallel workstreams: legacy decomposition, microservices build-out in the cloud, and client migration/cutover.
-Define and maintain a master program roadmap, integrating workstream-level sprint plans into a single coherent view of progress, dependencies, milestones, and risks.
-Establish and operate a structured program cadence including workstream standups, cross-team syncs, steering committee reviews, and executive status reporting.
-Drive release and deployment planning in coordination with engineering leads, DevOps, and infrastructure teams to manage data center decommission timelines and cloud cutover windows.
-Partner with product, architecture, and engineering leadership to maintain a prioritized and realistic backlog, ensuring commitments are grounded in team capacity.
**Workstream Coordination & Dependency Management**
-Actively manage cross-workstream dependencies - including shared services, data contracts, API versioning, and integration checkpoints - to prevent blockers before they impact delivery.
-Facilitate alignment across three engineering workstream leads, ensuring sequencing of work is logical, risks are shared, and decisions are made at the right level with the right people.
-Identify and resolve resource contention, scheduling conflicts, and technical integration bottlenecks across teams.
-Track program-level scope changes, assess impact to schedule and budget, and escalate or adjust plans as needed.
**Risk, Issue & Decision Management**
-Proactively identify technical, operational, and business risks inherent in a brownfield-to-cloud migration at scale; develop mitigation and contingency plans.
-Maintain a living RAID log (Risks, Assumptions, Issues, Dependencies) and drive resolution ownership across stakeholders.
-Escalate blockers and decisions that require senior leadership attention; prepare crisp briefings with clear options and recommendations.
-Facilitate Go/No-Go decision gates for major milestones including cloud environment readiness, workstream integrations, and client cutover events.
**Stakeholder Communication & Governance**
-Serve as the primary communication bridge between engineering teams and business stakeholders including product leadership, mortgage operations, client services, and executive sponsors.
-Produce and deliver high-quality program status reports, executive dashboards, and milestone summaries tailored to the audience.
-Establish and enforce lightweight but effective governance frameworks appropriate for a large agile engineering program.
-Partner with the PMO to ensure the program meets standards for budget tracking, change control, and reporting cadence.
**Client Migration Planning & Coordination**
-Own the end-to-end client migration program plan - from initial migration readiness assessment through phased onboarding, parallel run, cutover, and legacy decommission - ensuring each client transitions on a clear, agreed-upon timeline with minimal disruption.
-Serve as the primary point of coordination between internal business stakeholders (mortgage operations, client services, product, compliance, and support) and external mortgage origination clients throughout the migration lifecycle.
-Build and maintain per-client migration runbooks, cutover checklists, and rollback plans in partnership with engineering leads and client-facing teams; ensure all parties understand their roles and responsibilities at each gate.
-Develop and manage a structured client testing program... For full info follow application link.
First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.
