Description
Account Specialist - NSK Corporation
The Company
NSK is a global manufacturer of ball and roller bearings, linear motion technology, automotive components and steering systems with both domestic and overseas manufacturing capabilities. NSK also offers a full range of services including reconditioning, ball screw repair, product integration, application engineering and predictive & preventative maintenance and reliability services. NSK's products and solutions are everywhere where things are in motion - even under the toughest conditions. NSK's high-precision rolling bearings are used in wind turbines and machine tools, linear components are found in production lines, while automotive components are installed in the vehicles of almost every well-known automaker.
The Account Specialist Role
This position is responsible for an assigned group of customer accounts. The responsibilities include handling request for quotations, order maintenance, expediting orders, and forecasting. Has a good working knowledge of ABS, ASPACS and NWINS as well as other related systems. Is customer focused and interfaces with customers and various departments to meet customer requirements. Must be capable of working under limited supervision.
Responsibilities
Receives and manages incoming customer requests from assigned customers as well as cover for other inside sales representative's customers; responds to e-mails from customers in a timely manner.
Enters orders, monitors status of existing orders, expedites shipments and addresses any customer service or product issues.
Locates appropriate products either in the U.S., globally, or utilizes purchased products with modifications; collaborate with BCD, domestic plants, procurement and/or NSK Affiliates in other countries as necessary.
Demonstrates basic technical knowledge of bearing and linear products as well as NSK tools, bearing heaters and other purchased products. Able to interpret NSK nomenclature by using appropriate resources.
Receives and processes orders, which may include working with other departments to have stock released, to have global stock transferred, or to order product.
Actively monitors and addresses lack of supply issues on open orders, including weekly monitoring of stock allocations and daily examination of shipping reservations.
Occasionally accompanies salespersons on sales calls involving travel.
Education and Experience
This job requires a minimum of a High School Diploma or Equivalent and 2 to 4 years of position-related experience; the preferred formal education is a Technical Diploma or Associate's Degree and 4 to 6 years of position-related experience.
Featured Benefits
Full medical, dental, and vision insurance offered
Matching 401(k)
Generous vacation and holidays
Life insurance
Growth opportunities
VEVRAA Federal ContractorQualifications
Behaviors
Team Player - Works well as a member of a group
Innovative - Consistently introduces new ideas and demonstrates original thinking
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Dedicated - Devoted to a task or purpose with loyalty or integrity
Motivations
Flexibility - Inspired to perform well when granted the ability to set your own schedule and goals
Work-Life Balance - Inspired to perform well by having ample time to pursue work and interests outside of work
Self-Starter - Inspired to perform without outside help
Job Security - Inspired to perform well by the knowledge that your job is safe
Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization
Education
High School or Equivalent (preferred)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
NSK is an Equal Employment Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status, or any other characteristic protected by law.
