Job#: 3023646
Job Description:
Apex Systems is looking to fill a Project Manager – Customer Services Applications opening for one of our clients!
Position: Project Manager – Customer Services Applications
Location:
· 100% Remote
· If based in Milpitas, CA or Ann Arbor, MI → 2–3 days/week onsite
Schedule:
· Mon–Fri: 8 AM – 5 PM
· Flexibility: Early mornings/late evenings for global time zones (US, India, Europe, Middle East)
Role Overview
· Manage projects supporting Customer Services Organization
· Projects include:
· Dashboarding
· New processes & procedures
· Module implementations
· Work-in-process improvements
· Platforms: SAP, Power BI, Microsoft tools
· PM tool: ClickUp (similar to Planner, DevOps, JIRA)
Key Requirements
· Experience: 3–5+ years in IT Project Management (not software development PM) will take more experience
· Industry: Semiconductor/high-tech preferred; banking/logistics acceptable
· Skills:
· Strong communication & stakeholder management
· Ability to lead by influence (no direct reports)
· Comfortable managing multiple projects (3–8) simultaneously
· Familiarity with BI tools, Microsoft environment
· Independence: Must work autonomously and adapt quickly (may take over ongoing projects)
Education
· Bachelor’s degree preferred
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.
