Who We AreJoin a team that puts its People First! As member of First American's family of companies, Mortgage Solutions provides lenders with solutions to originate, close and service quality loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
What We DoProvides a wide range of support to Escrow Officers.
What You'll Do
Responsible for curative and clearing of title
Performs wide range of administrative support duties requiring broad experience, skill and knowledge of organization and escrow policies and practices. Works independently to resolve a wide range of inquiries.
Prepares documents for a wide range of transactions, such as closing statements, settlement statements, wraps, assignments, and mobile homes
Creates and maintains files, records, reports; monitor and track workflow
Responds to inquiries and gathers information to resolve issues
Communicates information to responsible parties
May train / provide guidance to less experienced team members
May assist Escrow Offices with business development and customer service
Other duties as assigned
WHAT YOU'LL BRING
High School diploma or equivalent
4+ years experience directly related experience
Needs proficiency in more complicated residential transactions
Broad experience with escrow transactions
Strong customer service skills
Problem solving skills
Strong organizational skills
Knowledge of MS Office suite
Excellent verbal/written communication skills
Able to maintain professionalism and a positive service attitude at all times
Strong detail orientation
Ability to analyze, compare, interpret and process data
Strong knowledge of company and/or client operating systems
Pay Range: $23.37 - $31.15 Hourly, Remote
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.
