Enterprise Resource Planning (ERP) Specialist
Based out of Grand Rapids or Portage, Michigan or Conshohocken, Pennsylvania
About The Kendall Group
The Kendall Group seeks a talented, creative, self-motivated individual for an Enterprise Resource Planning (ERP) Specialist position. The Kendall Group is comprised of eight divisions with 75+ locations in eleven states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fittings products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.
Why The Kendall Group?
Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say that more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.
Role Summary:
Reporting to the Enterprise Resource Planning Manager, the ERP Specialist is a key member of the Information Systems team. The person in this role will oversee the implementation of the company's Enterprise Resource Planning program. The ERP Specialist is the primary resource for the Eclipse System; this position provides support and assists with training for users.
Exciting work you will do:
The essential duties and responsibilities of the ERP Specialist will consist of, but are not limited to, the following:
Establish and document detailed business and process requirements, map/design/model business solutions, perform tailoring to business solution (e.g. custom report writing), present solutions to end users, assist in business process training when needed, and assist with Go-Live cut-over of new features of Eclipse
Participate in Business Intelligence sessions to interpret the data necessary to develop testing, validation, and implementation of analysis and reporting tools
Provide consulting, report writing, and onsite support to employees when elevated past helpdesk
Perform data entry and maintain records in the ERP system
Provide instruction, assistance, troubleshooting, and support services to all ERP system users either on-site or remotely as needed
Continuously identify needs and provide input regarding improving system reliability, availability and performance
Work with the Business Process and Human Resources departments to ensure consistency and accuracy
Perform other duties and projects as assigned
Competencies you possess:
Service Excellence
Results, Action Oriented
Accountability and responsibility
Teamwork and collaboration
Displaying Technical Expertise
Time Management
What you'll need:
Work Experience: 5 years of user experience with an ERP system
Education: Associate degree in computer science, management information systems, or related field, or equivalent work experience
Analytics/Computer Skills: Experience working with MS Office and Office 365 products, ERP systems
Organization Skills: Highly organized and detail-oriented; ability to multi-task and shift priorities as needed; ability to work in fast-paced environment
Cross-functional skills: Ability to work well cross-functionally; provides ability to work under pressure to meet deadlines; flexible and quickly adaptable to changing priorities
Communication Skills: Ability to communicate well with all levels of the organization; strong written and verbal communication skills; interpersonal and customer service skills; ability to present information in a manner that can be understood by non-technical staff
Physical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
Ability to see, talk and hear
Ability to sit for 8 hours a day
Physical Environment: Normal office environment
Travel: Occasional travel required
Schedule: Must be willing to work occasional weekends or off hours
Qualifications we prefer but don't require:
Experience: 2 years' experience with Eclipse software
Education: Bachelor's degree in computer science, management information systems, or related field
The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state or local law.
