Your Job
Georgia-Pacific's Corrugated Packaging division is seeking a Technical Service Representative to support our corrugated packaging division for the Great Lakes region (Circleville, OH, Milian, MI, Owosso, MI box facilities). The Technical Services Representative will be assigned high visible national accounts and create value through offering technical solutions, preferred service, and project management to our customers.
Our Team
With 38 facilities across more than 20 states, Georgia-Pacific Corrugated is a recognized leader in innovative, customer-focused packaging solutions. The company maintains a commitment to safety, sustainability, and consistent quality in its manufacture of traditional corrugated and high-graphic packaging.
What You Will Do
Each day is unique with the main responsibility to serve and maintain national accounts relationships by working closely with our national & local sales team and our customers to determine business priorities and activities.
Support national and local business efforts through project management, overseeing designs, and ensuring quality and service for GP customers.
Problem solves quality or service challenges by working with local plant cross-functional teams to analyze, communicate, and drive solutions including timely response of root cause analysis.
Provide guidance and troubleshooting assistance to customer operations utilizing automated equipment with an emphasis towards thru-put improvement.
Work independently against a variety of objectives using time-management skills to meet and exceed internal and external expectations.
Travel within Great Lakes area to manufacturing plants and customer locations regularly for technical services, account maintenance, inventory, and project-based assignments.
Technical skills demonstrated daily utilizing tools such as Microsoft Office 365 (Word, Excel, Outlook, PowerPoint, SharePoint, etc.).
Logging activities/data collection in Microsoft Dynamics CRM.
Who You Are (Basic Qualifications)
Experience with operations, maintenance, design, or quality in packaging
Travel up to 50% of the time
What will Put You Ahead
Experience in packaging quality standards
Corrugated design knowledge
Production and/or operations experience
Knowledge of manufacturing case erectors/case formers
College degree, preferably in packaging science, or business-related field or advanced trade school
Six Sigma or other quality related training
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophyhere.
Who We Are
As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products. In addition to the products we make, we operate one of the largest recycling businesses. Our more than 30,000 employees in over 150 locations are empowered to innovate every day - to make everyday products even better.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Our Benefits
Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
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Equal Opportunities
Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please visit the following website for additional information:http://www.kochcareers.com/doc/Everify.pdf
