Supplier Performance Management Lead
This position is responsible for delivery of the enterprise Supplier Performance Management (SPM) program. The position will coordinate across the enterprise with First Line of Defense (FLOD) Supplier Relations Managers (SRMs) and Supplier Initiative Managers (SIMs). The purpose is to ensure required elements of the SPM program are delivered for designated suppliers. The position will maintain the governance program for the enterprise and closely work with Enterprise Risk - Third Party Risk Management to ensure supplier performance metrics are collected, analyzed, monitored and reported to management.
The primary functions include building the governance program, development and maintenance of procedures to ensure alignment with intra-agency and regulatory guidance for supplier management. The primary function will be coordinating the updates for the supplier performance scorecards and related supporting operational documentation; partnering with managed service providers and other suppliers to enhance risk management. Overall, this position will also be required to enforce the SPM program requirements and challenge and or validate reported information, recommend risk acceptance standards, report on performance management required actions and deliver information that will be included in Corporate Board Reporting and other risk governance committees.
This position manages the supplier performance risk and results and will be required to demonstrate the ability to collaborate with a strong commanding presence. The position requires strong communications skills with experience in continuous improvement and process improvement. This position will work closely with all risk management areas and SRMs.
Position Responsibilities:
Support an enterprise program and work with a cross-functional team to deliver a disciplined approach for supplier performance management.
Identify supplier contract requirements in collaboration with Enterprise Risk, Risk Domain Leaders and Business stakeholders.
Manage data collection, analytics and reporting for supplier performance management metrics.
Develop communications, training and consortium content for Supplier Relationship Managers.
Coordinate business review meetings with suppliers and ensure tracking of issues and actions to resolve supplier performance gaps.
Multitasking in a fast-paced environment.
Position Qualifications:
Bachelor's degree in business, Finance, or related field or 4 years of relevant experience
5 years experience in managing suppliers or third-party product/service providers
5 years experience in analytical skills and working with metrics
5 years experience in communication and collaboration across teams
5 years experience in presenting to management
Auburn Hills Operations Center
8:00am - 5:00pm Monday - Friday
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.
