Student Employment Services Specialist
Department: Human Resources
Location: Grand Rapids, MI
The Student Employment Services Specialist plays a pivotal role in fostering on campus employment programs for students. This position is responsible for providing structure to the compliance function for the Federal Work Study program. The Student Employment Services Specialist will guide on campus supervisors in providing valuable employment experiences to student employees.
Requisition ID: 940
Department: Human Resources
Employee Group: https://www.grcc.edu/faculty-staff/human-resources/employee-groups-resources/employee-groups/professional-management-administration (PMA)
Schedule: 40 hours/52 weeks, Exempt
Compensation: OP4; $56,672 Annually
Benefits: https://www.grcc.edu/faculty-staff/human-resources/benefits-insurance
Reports to: Executive Director of Human Resources
Posting Opens: 07/03/2025
Posting Closes: 07/18/2025
ESSENTIAL FUNCTIONS
• Develop and implement a strategic plan for student employment services aligned with the college's overall goals.
• Manager the on-campus student employment program by assisting GRCC supervisors and student applicants with their employment needs.
• Review student employee payroll/personnel set-ups and communication with HR Payroll on any changes and updates.
• Develop, implement, and communicate personnel policies and procedures regarding on-campus student employment.
• Responsible for updating and reviewing student employee and supervisor handbook.
• Coordinate and facilitate Supervisor and Student Employee training sessions.
• Foster a positive and collaborative team environment that encourages professional growth and development.
• Resolve student employee complaints and disciplinary issues as they arise, collaborating with Student Life and Conduct.
• Develop, execute and communicate procedures regarding on campus student employment, including supervisor and student employee handbooks.
Data Analysis and Reporting:
• Utilize data and analytics to assess the effectiveness of student employment programs and make data-driven recommendations for continuous improvement.
• Collaborate with Financial Aid to ensure proper compliance with the Federal Work Study program and maximize use of award dollars.
• Work collaboratively with the Executive Director of Human Resources on departmental activities, strategic goals and problem solving.
• Collaborate with academic departments to integrate on campus employment opportunities for students that may align with their educational goals.
• Collaborate and participate with other departments and strategic goal leads on projects as requested to move forward the GRCC strategic plan.
• Manage the budget for Student Employment Services, ensuring fiscal responsibility and resource optimization.
Other Job Functions:
• Persons in this role are identified as a Campus Security Authority (CSA). CSA's will be trained and responsible for reporting Clery Reportable Crimes to Campus Police as required by the Clery Act.
• Regular attendance during normal scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position.
• Other duties as assigned.
JOB SPECIFICATIONS
Education Credentials
• Bachelor's degree in Higher Education Administration, Human Resources or other closely related field, required.
Work Experience
• Minimum of two years of experience or related areas of higher education.
• Strong interpersonal, communication and networking skills.
Skills
• Customer Service: Skilled in effective communication and problem-solving to ensure customer satisfaction and loyalty
• Attention to Detail: Meticulous in reviewing information for accuracy and spotting errors to maintain precision in tasks
• Organizational Skills: Efficient in prioritizing tasks, managing time, and coordinating resources for optimal productivity
• Technical Proficiency: Proficient in utilizing relevant software/tools, troubleshooting technical issues, and adapting to new technologies
• Ethical Conduct: Committed to upholding high ethical standards, adhering to policies, maintaining confidentiality, and making ethical decisions
Physical Demands
• The position requires long periods of sitting, reading and writing, listening and computer work.
Mental Demands
• Must be able to think critically to assess the effectiveness of strategies, and make data driven decisions.
• Problem solving abilities related to issues that arise with students and supervisors.
• Must be adaptable to navigate unexpected changes and adjust strategies.
• Must demonstrate emotional intelligence, especially in high-pressure situations or when dealing with sensitive topics related to student employment.
• Must be able to manage stress associated with the high expectations and responsibilities of the role.
Working Conditions
• GRCC will comply with any mandated health and safety requirements. Compliance information is available on our https://www.grcc.edu/faculty-staff/general-counsel/policies.
• Must be able to work flexible hours (i.e. evenings and night) including occasional weekends.
• Ability to work in a fast-paced environment that calls for flexibility/adaptability and the ability to handle multiple interruptions and make quick decisions.
NEXT STEPS / APPLICATION PROCESS
Please fill out an application athttps://www.grcc.edu/jobs. Submit a cover letter and resume. The opportunity to apply for this position will close at the end of the day on the close date referenced at the top of this job posting.
To apply, visit https://apptrkr.com/6360756
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