Job Description
This position is eligible to participate in the Guitar Center Company bonus program based on Company performance.
The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors.
POSITION OVERVIEW:
Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.
As a Store Manager in Training, you will be learn all aspects of the retail business, providing leadership and vision to your team to ensure that desired results are achieved. Our Store Managers in Training work in partnership with our management teams and direct the delivery of products, services or functions at group, regional or divisional levels of organizations all while supporting and nurturing our culture of integrity, inclusion, musical passion, and respect.
A few special characteristics that make our Store Managers successful:
Master of your Business: Understands how the business works including key business drivers, important company strategies, competition, and financial data impacting the department/organization. Able to evaluate and solve problems effectively.
Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers.
Organizational Skills: Able to utilize time, energy, and resources to manage priorities, stay on track, and achieve goals. Able to multitask and pay strong attention to detail in a fast-paced & high-urgency environment. Able to complete tasks thoroughly in a timely manner. Able to protect assets and people by learning and implementing protocols and complying with guidelines.
Performance Management: Able to lead, manage, and mentor others. Able to lead by example and develop the skills and capabilities of direct reports to ensure goals are met. Provides effective positive and constructive feedback.
As our Store Manager in Training, you will get to:
Ensure the proper staffing and coverage is in place through correct scheduling to forecasted sales
Building strategies to maintain positive Customer Satisfaction scores
Maintain company and store merchandising standards, overseeing efforts to consistently present an organized, clean, and fun in-store experience.
This includes ensuring that merchandise is properly displayed, demo-ready and in accordance with planogram setup guidelines.
Oversee price updates, ensuring they are effectively administered
Additional duties as assigned.
Requirements:
3+ years of previous experience operating/managing in similar environments
2+ years of supervisory or management experience leading teams
Intermediate proficiency with Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
Must be able to work weekends, holiday, and evenings
Must be able to lift up to 30 lbs.
Up to 5% domestic travel to attend meetings and trainings
Must be willing to accept placement as a Store Manager at any available store location within the specified geographic area including but not limited to San Francisco to South San Jose.
Preferences:
Bachelor's Degree
Understanding of retail systems and processes
Equal Opportunity Employer – minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
