Job Summary:
The Management Consulting (MC) Director is responsible for planning, managing, executing and leading a team of Staff in technology consulting related engagements, including ERP Integration; Software Selection/Implementation; Business Process Improvement; Technology Operations; IT Strategy; IT Infrastructure assessment, selection, design and implementation; Technology Compliance (e.g., HITRUST, NIST, ISO) assessment, remediation and certification; in addition to Business Transformation and Operational Excellence efforts.
In this role, the MC Director is charged with managing teams of professionals through all potential project stages of diagnostic, planning, solution design and solution delivery to include managing engagement economics, accurate status reporting, quality control and legal risks to the Firm. The MC Director is responsible for ensuring exceptional client service and high quality engagement deliverables. The MC Director is also responsible for developing new business with existing clients and prospects of the Firm, including the identification of target companies. The MC Director is responsible for managing all aspects of client pursuits and advice to the practice leadership, professional development, thought leadership and business development including all phases of the client proposal process. The MC Director is responsible for all aspects of practice administration including time entry, client contract administration, billings, collections and adjustments to engagement realization when needed. The MC Director is also expected to spend a significant amount of time marketing and networking for new business, including identifying, pursuing and leading new business proposals. In addition, the MC Director will work with Practice Leaders to help build and expand services related to core market offerings of the practice.
Job Duties:
Business Development:
Collaborates with Partners and Managing Directors in identifying, pursuing and winning new business opportunities
Leads BDO pitch team for middle market and selective large and global company opportunities
Collaborates with pitch team in responding to new business inquiries
Cross-sells other BDO services (forensics, corporate finance, valuation, tax, due diligence, litigation, assurance, etc.)
Assists with the expansion of Management Consulting offerings
Identifies new business opportunities to expand the Management Consulting practice and communicates such opportunities to his/her peers and practice leadership
Works closely with the practice leadership to manage marketing and business development activities within practice
Oversees the development of draft proposals and reports, and completes research, when needed
Develops thought leadership for the MC practice by developing whitepapers and presentations on topics relevant to clients and the profession
Works closely with MC leadership to refresh marketing materials and website content, when needed
Collaborates with not only MC leaders to service clients and expand our presence in the marketplace, but also other practice leaders to bring the best solutions to our clients and prospects
Engagement Project Leadership:
Drives professional, exceptional, high quality client service
Oversees, guides and mentors managers and staff on professional client service delivery excellence
Takes lead role in preparing and executing BDO engagement strategy as project leader in consultation with engagement partner
Serves as a high level contact for clients regarding all questions and information, including progress, challenges encountered, and issues identified
Ensures the development of efficient and effective project plans and project controls
Evaluates and recommends alternative courses of action and potential solutions to achieve best result for client
Ensures client service team appropriately analyzes client's performance through financial results, KPIs and market growth
Ensures the client service team provides exceptional client service and develops advanced level deliverables and/or solutions to client issues and opportunities
Oversee and drive value-based diagnostic and analysis of performance improvement opportunities
Reviews and approves engagement budgets and identifies opportunities to improve engagement efficiencies, where possible
Ensures the preparation of periodic and timely billings, and ensures timely adjustments to engagement realization, as needed
Directs multiple client engagements and underlying economics to ensure engagement metrics are achieved
Identifies and informs managers and staff to utilize all available research aids (as practical), including databases and trade publications, to develop understanding of client's industry
Identifies, grows and maintains strategic relationships with client personnel, including members of client management
Responsible for the preparation of formal and informal presentations for client meetings for status and reporting purposes
Fosters a positive demeanor, learning attitude and client service mentality with managers, seniors and staff
Supervisory Responsibilities:
Supervises the workload of MC Managers as well as Senior Associates and Associates (when necessary) on assigned engagements and reviews work product
Ensures MC Managers, Senior Associates and Associates are trained on all relevant software, practice tools and processes
Evaluates the performance of MC Managers, Senior Associates and Associates and assists in the development of goals and objectives to enhance professional development
Delivers periodic performance feedback and completes performance evaluations for MC Senior Associates and Associates in accordance... For full info follow application link.
All qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, national origin, disability, protected veteran status, or any other classification protected by law.
