Lighting Consultant
Grand Rapids, MI
About The Kendall Group
Kendall Lighting Center, a division of The Kendall Group seeks a talented, creative, self-motivated individual for our Lighting Sales Consultant position. The Kendall Group is comprised of seven divisions with 75+ locations in eleven states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fittings products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.
Why The Kendall Group?
Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say that more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.
Role Summary:
Reporting to the Showroom Manager, the Lighting Sales Consultant is a key member of the Kendall Lighting Center sales team. The person in this role maintains positive relationships with customers by providing excellent customer service. They are responsible for Selling a wide variety of lighting products to customers visiting or calling in, merchandising new accessories, and pricing, maintaining cleanliness and order of the showroom floor.
Exciting work you will do:
The essential duties and responsibilities of the Lighting Sales Consultant position will consist of, but are not limited to, the following:
Greet and assist customers visiting or calling in
Sell a wide variety of lighting products to customers visiting or calling in
Maintain and grow customer sales and gross profits to meet Company growth objectives
Merchandise new accessories and price them as required.
Maintain cleanliness and order of the showroom
Maintain quality service by adhering to Kendall Group policies, procedures, and standards
Perform other duties as assigned
Competencies you possess:
Service Excellence
Results, Action Oriented
Accountability and Responsibility
Teamwork and Collaboration
Priority Setting
Planning and Organizing
Negotiating
Presentation Skills
Time Management
What you'll need:
Work Experience: 1 year of customer service experience
Education: High School Diploma or GED Equivalent
Analytics/Computer Skills: Experience working with MS Office; strong computer and typing skills.
Organization Skills: Highly organized and detail-oriented; ability to multi-task and shift priorities as needed; ability to work in fast-paced, continuously evolving environment
Cross-functional skills: Ability to work well cross-functionally; provides excellent internal and external customer service. Willingness to learn quickly and ability to work independently and as a part of a team to accomplish tasks.
Communication Skills: Excellent verbal, written and listening communication skills
Physical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and listen. The employee must be able to stand, lift up to 40lbs frequently and climb stairs.
Physical Environment: Normal showroom environment
Qualifications we prefer but don't require:
Work Experience: Previous Lighting Showroom Sales experience
The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state or local law.
