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The Sr. Manager, Commercial Market Manager is a senior regional leader responsible for driving fiber market penetration, subscriber growth, and revenue acceleration through strategic community engagement, sales initiatives, and market development. As a key member of the Commercial Broadband organization, this role oversees localized Commercial go to market strategies, competitive analyses, and cross-functional execution to ensure both immediate and sustained market success across single family homes, multi-dweling units, homeowner's associations and businesses.
This role will focus on launching new markets tasked with optimizing tactical plans, accelerating channel enablement, and driving rapid lead generation, pre-orders, and sales velocity while partnering across functional areas within T-Mobile. In addition the role will focus on existing and mature markets with continuous performance optimization, refining go-to-market (GTM) strategies, and sustaining long-term growth through data-driven decision-making in partnership with corporate strategists.
The Great Lakes region includes: Kentucky, Ohio, Indiana, Illinois, and Michigan
Market Strategy & Execution
Coordinate and execute territory-specific sales strategies, programs, market engagement, community partnerships, local events and marketing initiatives to increase market share, revenue, and profitability.
Oversee and execute the GTM Playbook, ensuring strategic alignment with market-specific demands and data-driven penetration strategies.
Monitor and analyze local market industry trends, competitor activity, and market conditions to inform business strategies based on real time performance.
Oversee, coordinate, and execute agreements with Multi-Dwelling Units, homeowner's associations, and small business deals with corporate strategy and installation teams.
Channel Enablement & Sales Acceleration
Working closely with corporate channel teams Implement comprehensive training and engagement programs to enhance sales teams' product knowledge, sales techniques, and customer engagement strategies.
Drive channel performance and execution, ensuring sales velocity and conversion are maximized.
Partner with sales leadership to refine sales enablement programs that align with market demands and sustains frontline engagement on Fiber product line.
Performance Management & Optimization
Establish key performance indicators (KPIs) to measure marketing effectiveness, local NPS, channel conversion, sales performance, and subscriber growth.
Provide regular insights, data analytics, and performance reviews to leadership with actionable recommendations.
Utilize data to refine GTM strategies, optimize execution, and sustain long-term success.
Partner with operations team to ensure local installation groups are delivering on product promises to customers.
Cross-Functional Leadership Across Growth Driving Teams
Work closely with Regional Marketing teams, along with PR, Integrated Marketing (positioning, merchandising, media, advertising, Web, CRM, etc.), Operations, and Sales, to ensure seamless execution of localized demand generation initiatives and overall brand, product, and strategy adherence.
Align market strategies and tactical plans across paid, owned, earned media, promotional offers, and channel execution with the Quarterly Growth Plan (QGP) and broader business goals.
Collaborate with Acquisition and Pricing Teams to develop competitive pricing models and promotional offers tailored to local market conditions.
Monitor offer effectiveness and market competitiveness, making real-time strategic recommendations in collaboration with the pricing command center to maximize subscriber growth and profitability.
Stakeholder & Community Engagement
Build and maintain long-term partnerships with local authorities, permitting offices, and community leaders to ensure GTM readiness, remove potential build obstacles.
Serve as the senior escalation point for critical market and stakeholder issues, ensuring alignment with business objectives.
Ensure MDU's and HOA's within fiber footprint are contracted, enabled, and supported to offer fiber services to their communities
Team Leadership & Development
Lead and mentor a team of Commercial Market Managers, ensuring engagement, performance, and strategic execution across:
Sales teams
Commercial property owners
Homeowners' associations (HOAs)
Developers
Partner Fiber Builders
Installers
Ensure execution aligns with business goals, KPIs, and regional market objectives while fostering a high-performance, results-driven culture.
Required Qualifications & Experience:
Bachelor degree in Marketing, Communications, Business, or related field;... For full info follow application link.
EOE Statement
We Take Equal Opportunity Seriously - By Choice
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
