Position Title: Financial Aid Advisor Location: Big Rapids (Main Campus) Department: 61300 - Financial Aid
Advertised Salary: $45,000-$47,000. (Salary commensurate with education, experiences and other requirements). Benefits: Comprehensive benefits package (health care, vacation, etc.). Please see the following link for a list of benefits offered with this position.
Admin / Admin Temp Benefit Plans
FLSA: Exempt Temporary/Continuing: Continuing Part-Time/Full-Time: Full-Time Union Group: N/A Term of Position: 12 Month At Will/Just Cause: Just Cause Summary of Position: • Provide expert financial aid counseling to students and parents, including appropriate information on aid eligibility, debt management, cost of attendance at Ferris State University and more. • Maintain high level of expertise concerning the regulatory governance of institutional, state and federal financial aid programs, with an ability to convey complex financial aid concepts to a diverse constituent base that includes; students, parents and families, faculty and staff, executive leadership and more. • Develop and manage policies and processes designed to ensure the effective distribution of financial resources, leveraging efficiencies that maximize utilization of funds and support student recruitment, retention and success. Position Type: Staff Required Education: • Bachelor’s Degree from an accredited college or university. Required Work Experience: • Two years of full-time office experience in financial aid, customer relations (e.g. banking, lending, or business) and/or counseling (e.g., financial or educational). Required Licenses and Certifications: Physical Demands: Office Environment Moving Reaching Sitting Twisting Repetitive movement Additional Education/Experiences to be Considered: • Demonstrated work experience in financial aid or customer service to students in a postsecondary education setting. • Experience with Banner. Essential Duties/Responsibilities: • Manage assigned financial aid programs at a high level that involves maintaining current knowledge and interpreting federal and state regulations, as well as maintaining institutional goals and objectives regarding financial aid. • Actively seek out and engage in training and professional development opportunities designed to maintain in-depth familiarity and understanding of the FSA handbook. • Leverage NASFAA membership and its available resources to remain familiar with current and future regulatory changes, trends, and best practices. • Develop and maintain comprehensive expertise across the spectrum of financial aid programs and funding types, including an awareness of the institutional policy, state, and federal regulations governing each. • Demonstrate an ability to translate complex financial aid regulations to a diverse constituency, including; students, parents, faculty, staff, and community members. • Providing professional guidance on all matters of financial aid, determining financial need and student eligibility for the issuance of all forms of aid, including; (but not limited to), scholarships, grants, loans, work study, and more. • The develop and update critical technical processes, policy and procedures, relative to new and existing financial aid programs; as well as the implementation of these processes, including; staff training, review and assessment of outcomes to ensure program compliance. • Participate in mission-critical recruitment and retention efforts. • Demonstrates an understanding of diversity, equity, inclusion and belonging, especially in working relationships with students, faculty, staff, and community members. • Support, promote, and develop university student enrollment and retention initiatives. • Provide expert counseling to students and parents regarding aid eligibility, application procedures, more through established, and emerging modes of communication that includes; (but not limited to), in-person/one-on-one, phone, email, virtual appointments and presentations, in-person/large group present
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