SUMMARY:
The Technical Service Representative will be responsible for managing the integrity of various customer polymer projects in the field. They will ensure that SNF Holding Company's products and polymer make-down equipment is performing to established standards by visiting the customer site and providing solutions for the customer to problems as they arise.
LOCATION: Home Office- SE Michigan / NW Ohio.
RESPONSIBILITIES:
Evaluate fluid properties of polymer projects.
Provide technical assistance and solutions to the customer's plant operators and maintenance personnel in the field.
Assist in maintaining and installing polymer make-down equipment, including initial start-ups.
Participate in creating additional sales in field locations by providing solutions to customer initiatives.
Attend trade shows, company-sponsored customer training, and promotions to grow volume and customer satisfaction.
Develop and maintain a high level of general knowledge of the products and services offered by SNF.
Maintain the confidentiality of the Company's products, customers, and proprietary information.
Assure that SNF product performance complies with all federal, state, customer, and regulatory compliance.
Follow all Company and customer safety compliance policies.
Requirements
A Bachelor's Degree is required, preferably in a science related field.
A minimum of two to five years successful, and progressive technical service experience is required, preferably in the water/wastewater industry.
Ability to develop and further customer service and enhance the sales force's efforts in achieving company objectives.
Strong orientation to team development and the ability to support and collaborate with the sales staff.
Excellent written, verbal, and presentation skills.
Confident, bright, articulate, innovative, highly motivated, and self-starter with a high energy level.
Ability to travel, including overnight travel.
BENEFITS:
Competitive Salary
Medical Benefits
Dental Benefits
Vision Coverage
Flexible Spending Accounts
401(k) Savings Plan
Vacation Days
Incidental Days
Paid Holidays
Life Insurance
Short-Term Disability
Long-Term Disability
Tuition Reimbursement
Employee Development & Training
Vehicle Reimbursement Program
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SNF Holding Company is committed to creating a diverse environment and is proud to be an equal opportunity employer.
