| Position Title: | Secretary Level 3 | |
| Location: | Big Rapids (Main Campus) | |
| Department: | 62901 - Personal Counseling Center | |
| Advertised Salary: | $20.05 hourly rate pursuant to the FSU and CTA/MEA-NEA Agreement | |
Benefits:
| Please see the following link for a list of benefits offered with this position. Clerical Tech Association (CTA) | |
| FLSA: | Non-Exempt | |
| Temporary/Continuing: | Continuing | |
| Part-Time/Full-Time: | Full-Time | |
| Union Group: | Clerical-Technical Association (MEA-NEA) | |
| Term of Position: | 12 Month | |
| At Will/Just Cause: | Just Cause | |
| Summary of Position: | This position includes duties such as: providing responsible independent secretarial support, selection, training, and supervision of student workers, and assist in the day-to-day operations of the Personal Counseling Center. | |
| Position Type: | Staff | |
| Required Education: | Satisfactory completion of two years college or equivalent.
The requirements listed are representative of the knowledge, skill, and/or ability required. Any equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities may be considered. Equivalency for education is two years of full-time related work experience equals one year of education. | |
| Required Work Experience: | Two years full-time secretarial work experience to include advanced experience with Microsoft Office Suite, office supervisory responsibility, and interacting with the community where tact, diplomacy, and problem solving are required. | |
| Required Licenses and Certifications: | | |
| Physical Demands: | - Office Environment
- Bending
- Carrying
- Moving
- Reaching
- Sitting
- Twisting
- Lifting
- Repetitive movement
- Standing
| |
| Additional Education/Experiences to be Considered: | Understanding of mental health issues, experience working in a mental health facility or medical health practice/agency.
Experience using an Electronic Health Record (EHR).
Experience with graphic design projects.
Experience working with college students or on a college campus. | |
| Essential Duties/Responsibilities: | Answer inquiries from a variety of internal and external sources, and provide explanation and interpretation of the policies, practices and procedures of a counseling agency.
Collect and tabulate complex data from a variety of sources.
Coordinate intra-unit operations, procedures and activities with other secretarial/clerical personnel to maintain consistency in the application of policies and procedures.
Initiate correspondence requiring an understanding of the PCC’s activities, policies, and procedures, with other Ferris entities and external community entities.
Interview, recommend for hire, train, and supervise student front desk workers.
Perform any/all duties as defined in Secretary, Level I and II position descriptions.
Produce correspondence, reports and other documents utilizing computer software programs such as word processing, spreadsheets, database and file management.
Regularly deal with sensitive and confidential matters.
Greet clients, students, support persons, campus partners, and parents. This includes responding to the office phone and email account.
Schedule, reschedule, and coordinate with clinical staff to ensure timely access to counseling services.
Process highly confidential information in accordance with FERPA, HIPPA and the Mental Health Code of Michigan.
Maintain and update multi-provider clinical schedules to include department meetings, clinical meetings, blocking of crisis hour, and professional development.
Assist the Director of the Personal Counseling Center with daily operations of the Personal Counseling Center.
Maintain electronic communications for the department, including the PCC website, social media presence, and email.
Coordinate, schedule, and take an active role in Psychoeducational programing and outreach working with students, staff, faculty and the community.
Coordinate the care for mutual patients/clients between the Birkam Health Center and the Personal Counseling Center.
Coordinate marketing and promotional programing to include the review, revision, and development of informational materials and special event announ
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