Part-Time Cafe Ambassador - Downtown Detroit
The Experience:
Are you someone who finds their purpose in helping others? Do you love connecting with otherpeople? We're looking for people who'd like to turn it into a meaningful career. As a Cafe Ambassador,you're at the heart of the Capital One community. You'll introduce cafe goers and customers to ourbest-in-class services, create memorable experiences and drive brand awareness at our Cafes. Every day isan opportunity for you to introduce people to Capital One. It's a place where we move dreams forward, achance for you to help make financial freedom a reality for everyone in our community.
But while great customer service is where it starts, development means everything. Here, you'll findyourself working alongside a team of supportive, caring people. Your own kind of community, where youcan learn and grow with opportunities to move within the company.
The Benefits:
At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs aredesigned to help you be your happiest, healthiest self. It's backed by our belief that great work doesn'tmean sacrificing your well being. It's part of our mission to set the standard for personal flexibility, so youcan grow here and at home.
Here's what we are looking for in you:
Are you an outgoing, self-driven individual who thrives on building connections and having meaningfulconversations with people? Do you value strong teamwork, problem-solving, and creating thoughtfulcustomer experiences? This could be the perfect role for you!
Responsibilities:
Bring the Cafe experience and our brand to life by helping to create an inclusive environmentwhere all customers and team members feel welcome
Proactively engage with customers and the community in all areas of the Cafe whether you'rehelping people with tech challenges, showing off our cool services and products, or having deeperconversations about their financial journeys
Guide customers through goal setting by meeting them where they are and advocating for betterfinancial literacy through discovery and Capital One resources
Be a team player and work with an energized team of Ambassadors helping to inspire teammatesas they inspire you
Stay curious, adaptable and have a desire to learn and grow through self development
Continually learn new digital and technical skills
Partner with local businesses, nonprofits, charities, and the Engagement team to plan events bothinside and outside of the Cafe
Volunteer within the community and be an advocate for financial literacy
Basic Qualifications:
- High School Diploma, GED, or Equivalent Certification
- At least 1 year of Retail, Sales or Customer Service experience
Preferred Qualifications:
- Associate's degree
- 2+ years of Retail or Customer-facing experience
- Proficient in G-Suite
- Strong written and oral communication skills
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Detroit, MI: $47,840 - $55,016 for Cafe Ambassador
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York... For full info follow application link.
Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace.
All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
