Job Summary
Interact over the phone or by chat with customers and internal team members to provide and process information in response to inquiries, concerns and requests about mortgage products and services.
Job Responsibilities
Answer incoming calls from clients regarding mortgage loans: make outbound follow-up calls as necessary
Completing allocation changes, non-financial requests, form requests, web assist, etc....
Document call details accurately
Resolve customer service-related issues
Accountable to build/maintain effective relationships with customers
Other duties as assigned
Salary and Other Compensation:
Applications will be accepted until April 12, 2025.
The hourly rate for this position is between $18.00 - $30.00 per hour, depending on experience and other
qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and
subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
* Life & Disability Insurance
* Group health dental & Wellness
* Sick Leaves
* 401(k) plan and contributions
Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
