Schedule: Sunday, Monday, and Tuesdays: 11:00 pm-7:30 am
The ideal candidate will serve as ambassadors throughout the guest's stay and enjoy assisting others while working within a team focused environment.
The candidate must be able to work the overnight shift, including holidays and weekends.
PRIMARY RESPONSIBILITES:
- Must be able to successfully pass a Motor Vehicle Report Check.
- Must be punctual and have the ability to work a flexible schedule based on hotel occupancy.
- Must have excellent “people skills”, with proven experience in customer service.
- Must possess the ability to comprehend, follow instructions, and communicate in English.
- Park, move, and drive guest vehicles during the overnight hours of operation
- Assist guest(s) as they enter and exit the hotel.
- Be familiar with the hotel layout, amenities, and surrounding services available in Birmingham, Michigan.
- Distribute; maintain all transport and storage of guest luggage. Delivering packages, mail, and incoming faxes.
- Inspect and polish bell carts, and wipe windows as necessary.
- Monitor marble floor in the lobby for debris from the outside and keeping dry on wet/rainy days.
- Perform shoe shine service for guests upon request.
- Provide assistance and service to guest ensuring the guest’s arrival and departure experience is pleasurable, informative.
- Regulate luggage, keeping the lobby and hallways clear.
BENEFITS
Success Coach every Thursday
Fifty percent off your restaurant bill for up to six guests
401 (k)
Discounted Bus Passes
Free meals during shift
PTO Program
& so much more!
The Townsend Hotel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All employment is decided on the basis of qualifications, merit, and business need.
This policy applies to all terms and conditions of employment.
If you are interested in applying for employment with The Townsend Hotel and need assistance to apply for a posted position, please send an email to [email protected] or you may call us at 248-647-8640.
