Position Type: Full-Time
Work Environment: Hybrid
Location: Wackerly Branch, Midland, MI 48640, USA (+1 additional location)
Job Details
Are you experienced in mortgage lending, processes, and compliance? Are you an accomplished leader who thrives in providing a positive and empowering environment that fosters purpose, belonging, and joy? Members First Credit Union is seeking an Assistant Mortgage Lending Manager with three to five years of experience. This position has hybrid potential in Michigan. Apply today and join us in our mission of encouraging a better tomorrow!
We strive to create an atmosphere of belonging with no judgment, just opportunity. We are interconnected to each other, and when we embrace our true authentic selves, we are stronger. We will empower you to be the best version of yourself while helping you to flourish in work and life. Come join us to help create thriving communities!
Position: Assistant Mortgage Lending Manager I
Employment Status: Non-Exempt
Reports to: Real Estate Lending Leader
Position Overview
The primary purpose of this position is to assist Members First Credit Union in delivering on its mission, vision, and brand promise. You will do this by living out our core values in every service contact with both internal and external members. At the heart of our Employee Value Proposition lies the belief in purpose, belonging, and joy, fostering a culture where every team member feels invested and encouraged to make a meaningful impact in the lives of others.
Essential Duties
- Create a positive and empowering environment for team members to foster professional development and goal achievement.
- Recommend procedures and processes that contribute to continuous improvement within real estate lending.
- Ensure loan procedures comply with lending regulations and update as necessary.
- Serve as the acting department leader when the Real Estate Lending Leader is out of the office.
- Review Quarterly & Annual HMDA data for accuracy and timely submission.
- Successfully obtain Certified Credit Union Financial Counselor (CCUFC) designation through CUNA within the first 12 months.
Duties and Responsibilities
- Align individual team performance goals with the credit union’s strategic plan.
- Manage department staff; allocate resources to meet operational needs, including setting schedules, approving leave, and improving processes.
- Assist in servicing, underwriting, processing, funding, and closing loans as needed.
- Lead and coach employees to meet and exceed performance expectations, documenting any performance issues and recommending training or corrective actions.
- Conduct performance summaries, monthly development progress reviews, and training for staff.
- Ensure all team members are trained and cross-trained in related positions.
- Analyze workflow and staffing requirements, ensuring proper coverage and service for members.
- Foster a team-oriented environment within the real estate team to promote deeper relationships with members and achieve branch goals.
- Apply project management principles and participate in credit union projects.
- Identify and pursue opportunities for expanded member relationships, recommending appropriate credit union solutions.
- Ensure the credit union’s professional reputation is upheld in all real estate lending transactions.
- Assist the Real Estate Lending Leader in reviewing audits and providing resolutions for compliance issues.
- Network within and outside the industry to foster personal, professional, and credit union growth.
- Conduct periodic reviews of lending procedures and update as needed for enhanced member experience.
- Attend and engage in educational opportunities and industry meetings, preparing reports and actionable insights from training.
- Perform other duties as assigned to support department and credit union goals.
Qualifications and Expectations
- Strive to exceed credit union, department, and personal goals through monthly developmental coaching.
- Exhibit strong leadership skills, fostering motivation and a culture of collaboration.
- Be self-motivated, with the ability to multi-task in a dynamic environment.
- Possess strong analytical, organizational, and problem-solving skills.
- Demonstrate professional communication in all interactions.
- Maintain accuracy, attention to detail, and independent decision-making skills.
- Exhibit diplomacy and trust, particularly in obtaining internal and external cooperation.
- Be willing to travel, attend meetings, and participate in industry seminars.
- Apply courtesy, tact, and professionalism in handling interactions inside and outside the organization.
Physical Requirements
- Ability to move or transport up to 25 pounds.
- Ability to remain stationary for 2-4 hours at a time.
Work Environment
- Maintain a neat and orderly work area.
- Routinely clean and disinfect teller stations, desks, phones, and electronic equipment.
- Protect confidentiality by securing sensitive materials when not in use.
Education and Experience
- Three to five years of mortgage experience, with a focus on leadership.
- A two-year college degree or completion of a specialized certification or licensing program.
- Working knowledge of mortgage lending regulations.
- Proficiency in Microsoft Word, Excel, and Outlook.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
