Full-Time
Hybrid Potential
Locations: Midland, MI
Are you a strategic leader with expertise in commercial lending, business finance, and development? Do you have experience leading and mentoring teams to achieve a common goal?
Members First Credit Union is seeking an experienced Commercial Lending/Services Director I to join our team. In this role, you will have the opportunity to foster a culture of belonging, purpose, and joy while driving the success of our commercial lending department. This position offers a hybrid work model to support your work-life balance.
COMMERCIAL SERVICES DIRECTOR/COMMERCIAL LENDING DIRECTOR I
Exempt
Reports to: Vice President of Lending
Who We Are:
At Members First Credit Union, we strive to create an atmosphere of belonging with no judgment—just opportunity. We are interconnected, and when we embrace our true authentic selves, we are stronger. We empower you to be the best version of yourself, helping you thrive both at work and in life. Join us in creating thriving communities!
Position Overview:
As the Commercial Lending/Services Director I, you will help Members First Credit Union deliver on its mission: To encourage a better tomorrow. You will lead the Commercial Lending team and provide strategic direction, driving performance and service excellence while adhering to our brand promise: We believe in you.
Key Responsibilities:
- Lead and develop the Commercial Lending team, overseeing all functions of the department including sales, operations, credit, and business development.
- Maintain and grow loan portfolios, ensuring member satisfaction through timely responses to loan requests, renewals, and delinquencies.
- Implement the Commercial Services Strategic Plan, ensuring performance metrics are achieved.
- Stay informed on business lending terms and practices, maintaining compliance with state and federal regulations.
- Collaborate across departments to foster a culture of continuous improvement aligned with our strategic goals.
- Maintain knowledge of economic trends affecting the credit union’s business loan operations and provide feedback for competitive positioning.
Leadership Responsibilities:
- Manage the Credit Department staff, ensuring job responsibilities are assigned and completed.
- Provide feedback and mentoring to team members, conducting performance evaluations and disciplinary actions as necessary.
- Ensure annual reviews and risk assessments of loans are conducted in a timely manner.
- Oversee the use of business lending software to optimize department efficiency.
- Represent the credit union in networking opportunities and industry-related events to foster partnerships and growth.
Required Qualifications:
- Education: Bachelor’s degree or equivalent industry certifications.
- Experience: 5-8 years of similar or related experience, including 3 years of leadership experience.
- Strong organizational, analytical, and problem-solving skills.
- Excellent communication skills, both oral and written.
- Ability to work independently, manage multiple projects, and meet deadlines.
Why Members First Credit Union?
We believe in empowering our team members to reach their full potential, offering opportunities for personal and professional growth. With a focus on collaborative success, you’ll be part of a team dedicated to creating positive change in the communities we serve.
Physical Requirements:
- Ability to move or transport up to 25 pounds.
- Must be able to remain stationary for extended periods.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
