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Nonprofit Relationship Management Project Manager
The Nonprofit Relationship Management (NRM) practice at RSM assists nonprofit and association clients to strategize and implement the right solutions at the right time to help fulfill their missions. Our team provides consulting services to configure and optimize cloud-based solutions, including iMIS Engagement Management System, Salesforce Nimble AMS, and Salesforce Nonprofit Cloud. We are a rapidly growing team seeking a qualified professional with a project management skillset.
The selected individual will be expected to provide overall coordination, implementation, execution, control, and completion of client projects within the NRM practice. An effective candidate must be a self-starter with proven critical thinking and soft skills. This candidate is also willing to work closely with the existing project management and consulting team, including learning through mentorship and on-the-job training as well as self-study.
Responsibilities include:
Organize and lead projects across multiple solutions sets varying in size and complexity.
Work within the established project management methodology and toolset within the NRM practice.
Setup project plans and tasks in project management and billing systems.
Work with the NRM Project Management Office and practice Resource Manager to assign resources to tasks, including forecasting utilization in advance.
Identify project risks and generate mitigation plans.
Lead the process of issue identification and resolution throughout the project lifecycle.
Discuss and document project status weekly with project team members and key stakeholders.
Identify and communicate challenges and/or changes within scope, schedule, or budget.
Manage budgets, including monitoring of estimate to complete and other key metrics.
Facilitate internal and external-facing meetings to ensure completion of agenda items in a timely manner.
Keep all project information accurate in the Project Management system of record.
Manage documentation collection and retention in accordance with firm compliance policy.
Foster relationships between clients and the RSM team.
Identify areas of cross-functional collaboration.
Required Skills and Experience include:
Experience working with or directly in an association or a nonprofit organization.
Previous experience working in or with Salesforce and/or iMIS or another association management software.
Ability to effectively manage time to complete multiple tasks across various projects in an efficient and high-quality manner.
Excellent written and verbal communication skills to communicate within the internal team and with clients through email, instant messaging systems, project management systems, web conferencing, and in person.
Ability to work well with a virtual-based team in a fast-paced environment, including the ability to provide guidance and direction in multiple delivery formats.
Willingness to ask questions, research new skills and technologies, and cross-train as requested.
Experience speaking and communicating information (good and bad news) to a large or small audience.
Keen sense of details and ability to be proactive to reduce risks or issues.
Outstanding customer service skills and a dedication to the customer service experience.
Demonstrated success using enterprise project management software and project planning tools (e.g., Smartsheet, Microsoft Project, Atlassian Jira, Basecamp, Slack, Microsoft Teams and SharePoint, etc.).
Must possess a high degree of integrity and ability to adhere to both firm policies and best practices.
Note: You will be encouraged to achieve and maintain certifications applicable to the job (i.e., Project Management Professional (PMP) certification; Salesforce certifications).
At RSM, we offer a competitive benefits and compensation package for all our people.We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [email protected].
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RSM is an equal opportunity/affirmative action employer. Minorities/Females/Disabled/Veterans.
